Hebrew-Speaking Customer Support Specialist
7 days ago
**Job Title:** Hebrew-Speaking Customer Support Specialist (Onsite in Portugal with Relocation Support)
**Location:** Lisbon/Porto, Portugal (Relocation Assistance Provided)
**Job Type:** Full-Time, Onsite
**About Us:**
We are a forward-thinking company committed to delivering exceptional customer service to our global clientele. As part of our expansion in Portugal, we are looking for a dedicated **Hebrew-Speaking Customer Support Specialist** to join our team in Lisbon or Porto. We offer **relocation assistance** and support with obtaining a **Job Seeker Visa** for qualified candidates not currently residing in Portugal.
**Key Responsibilities:**
- Provide top-tier customer support to Hebrew-speaking clients via email, chat, and phone.
- Address and resolve customer inquiries, complaints, and issues promptly and professionally.
- Develop a deep understanding of our products and services to assist customers effectively.
- Collaborate with cross-functional teams to enhance customer satisfaction and improve service delivery.
- Document customer interactions and feedback to help refine our processes and offerings.
**Requirements:**
- Fluent in **Hebrew** (both written and spoken) and proficient in **English**.
- Previous experience in customer support, client service, or a related field is preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Comfortable using CRM tools and support software.
- Willingness to relocate to Portugal (relocation assistance provided).
**What We Offer:**
- Competitive salary and benefits package.
- **Relocation assistance**, including visa support and help with settling in Portugal.
- A vibrant and inclusive work environment in the heart of Lisbon or Porto.
- Opportunities for professional growth and development.
- A chance to be part of a growing international team.
**How to Apply:**
If you are a Hebrew speaker passionate about delivering exceptional customer service and are excited about the opportunity to relocate to Portugal, we would love to hear from you Please submit your CV
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