Customer Service Representative

2 weeks ago

Coimbatore, India Clerk-Tech Full time


∙Handle inbound and outbound calls to assist clients and resolve their queries. 

∙Draft and send professional emails to clients in a timely manner. 

∙Conduct research to provide accurate information and solutions to clients. 

∙Prepare, send, and track contracts and related documentation. 

∙Maintain accurate records of client interactions in the CRM system. 

∙Collaborate with internal teams to ensure smooth client onboarding and support. 

∙Ensure a high level of customer satisfaction through effective communication and problem-solving. 

Requirements 

∙Proven experience in customer support, client service, or a similar role. 

∙Excellent written and verbal communication skills. 

∙Strong phone etiquette and ability to handle outbound/inbound calls effectively. 

∙Good organizational and multitasking abilities. 

∙Proficiency in MS Office and familiarity with CRM tools. 

∙Ability to work independently and as part of a team. 

∙Strong attention to detail and problem-solving skills.



US Shift

SAL-20-23k (4 hours)

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