
Event & Exhibition Operations Manager
3 weeks ago
Job Description: Event & Exhibition Operations Manager
Position: Operations Manager – Events & Exhibitions
Department: Operations / Events
Reports to: Head – Operations / Director – Events
Location: [Chennai]
Employment Type: Full-time
Role Overview
The Event & Exhibition Operations Manager will be responsible for the planning, execution, and delivery of corporate events, exhibitions, and brand activations. The role requires strong operational expertise, vendor management, and hands-on supervision to ensure projects are executed on time, within budget, and at the highest quality standards.
Key Responsibilities
Planning & Execution
- Develop detailed event & exhibition project plans, checklists, and timelines.
- Lead operational planning for large-scale events, trade shows, and exhibitions.
- Coordinate venue layouts, stall fabrication, stage setups, branding, AV, and logistics.
- Ensure compliance with safety, legal, and regulatory requirements.
Vendor & Logistics Management
- Source, negotiate, and finalize vendors (fabrication, AV, décor, logistics, manpower, etc.).
- Supervise fabrication houses for stall construction, signage, and installation.
- Oversee logistics — transport, storage, materials, and manpower allocation.
On-Site Operations
- Lead the setup and dismantling process of exhibitions and events.
- Manage show-day operations — registration, exhibitor support, crew management.
- Act as the single point of contact for vendors, clients, and stakeholders on-ground.
- Troubleshoot operational challenges and ensure seamless execution.
Financial & Reporting
- Prepare and monitor project budgets and cost sheets.
- Ensure timely vendor payments and cost efficiency.
- Deliver post-event reports with learnings and improvements.
Team & Client Coordination
- Collaborate with client servicing, creative, and production teams.
- Maintain clear communication with clients regarding operations and timelines.
- Guide and mentor junior operations executives and on-ground staff.
Key Skills & Competencies
- Strong knowledge of exhibition operations, stall fabrication, and event logistics.
- Excellent planning, organizational, and multitasking skills.
- Vendor management & negotiation expertise.
- Strong leadership with ability to manage large on-ground teams.
- Problem-solving mindset with quick decision-making ability.
- Proficiency in MS Office, AutoCAD/SketchUp knowledge is an advantage.
Qualifications & Experience
- Graduate in Event Management, Operations, Hospitality, or related field.
- 5–8 years of proven experience in event & exhibition operations.
- Hands-on experience in corporate exhibitions, trade shows, conferences, and large-scale events.
- Flexible to travel and work irregular hours as per event schedules.
KPIs (Key Performance Indicators)
- Timely and smooth delivery of exhibitions & events.
- Cost optimization without compromising quality.
- Client satisfaction and repeat business.
- Efficiency of vendor and crew management.
- Zero operational lapses or escalations.
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