Technical Implementation Manager

2 days ago

Jodhpur, India Ezye Consulting Full time

Role Description Position: Technical Implementation Manager (Part-Time, Remote) The Technical Implementation Manager will play a key role in translating operational challenges into smart, scalable technical solutions. This role involves understanding client workflows, designing automation-driven systems, and overseeing implementation from start to finish — ensuring smooth operations and measurable outcomes. Key Responsibilities - Analyze and document existing client workflows to identify bottlenecks and inefficiencies. Design and implement tailored solutions using platforms such as: - Monday.com for project tracking, CRM, and workflow automation - Shopify for e-commerce operations, order management, and inventory sync - Automation tools like Make (Integromat), Zapier, and n8n to connect apps and automate repetitive processes Build and maintain API-based integrations, for example: - Syncing Monday.com boards with Shopify product or order data - Automating data transfer between CRMs, accounting tools (e.g., Xero or QuickBooks), and Google Sheets - Triggering alerts or workflows based on external events (e.g., service due dates, form submissions, or lead updates) - Manage technical implementation projects from planning through delivery. - Provide technical support and documentation to ensure user adoption and system reliability. - Continuously monitor performance, troubleshoot integration issues, and optimize processes based on metrics and user feedback. This role blends technical expertise, project management, and creative problem-solving — ideal for someone who enjoys building end-to-end operational systems that make businesses more efficient and connected.

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