Community Manager
4 weeks ago
At Atlys , our mission is to empower every individual on earth to travel freely, creating a more open world through efficient travel solutions.
We're seeking talented individuals who share our vision and are passionate about building the future of travel. One key challenge we aim to address is automating visa processes to enhance global movement liquidity.
As our Community Manager, you'll be the driving force behind our travel communities. Travelers joining Atlys will be part of WhatsApp groups tailored to their destination country. Your goal will be to transform these groups into vibrant spaces where travelers can connect, support each other, and feel confident in their journeys from planning to execution.
The Role:- Engage & Support: Actively participate in WhatsApp groups, addressing traveler inquiries, providing assistance, and ensuring travelers feel heard and supported.
- Drive Conversations: Keep discussions engaging by sharing travel tips, visa information, and destination insights to spark enthusiasm and foster connections.
- Create Delightful Moments: Surprise and delight travelers with personalized recommendations, last-minute itinerary adjustments, or unexpected travel perks.
- Crisis Management: Address urgent issues travelers may face during their trip and escalate critical concerns to the relevant internal teams.
- Collaborate Across Teams: Work with content, marketing, and operations teams to ensure the community receives accurate, timely, and valuable information.
- Natural Conversationalist: You excel at engaging with people, making them feel heard, and maintaining high-energy discussions.
- Problem-Solver: You think critically and find effective solutions quickly, especially when travelers need urgent assistance.
- Travel Enthusiast: You have a genuine passion for travel, understand common challenges travelers face, and enjoy sharing expert advice and tips.
- 1-2 years of experience in content management or social media management roles.
- Excellent communication skills, able to articulate ideas clearly and collaborate effectively in a remote setup.
- Passion for travel and culture, with an instinct for what resonates with audiences.
- Proficiency in project management, with the ability to manage timelines, coordinate across teams, and ensure smooth execution.
Remote working is available; however, preference will be given to candidates based out of Delhi NCR. If you're passionate about travel, community-building, and making travel experiences stress-free, we'd love to hear from you.
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