Community Manager
2 weeks ago
Job Summary: The Community Executive will be responsible for managing and growing our online community, fostering engagement, and creating a positive and supportive environment. This role involves interacting with users across various platforms, organizing events, and developing content to keep the community active and engaged.
Key Responsibilities:
- Develop and execute community engagement strategies to grow and nurture our online community.
- Manage and moderate community platforms, including social media channels, forums, and groups.
- Respond to community members inquiries and provide support in a timely and professional manner.
- Create and curate engaging content, including blog posts, newsletters, and social media updates.
- Organize and host virtual events, webinars, and discussions to promote community interaction.
- Gather feedback from the community and report insights to the product and marketing teams.
- Collaborate with internal teams to ensure community feedback is incorporated into product development and marketing strategies.
- Monitor community metrics and analyze data to measure the success of community initiatives.
- Stay up-to-date with industry trends and best practices in community management and EdTech.
Desired Skills:
- Experience in the EdTech industry.
- Knowledge of SEO and digital marketing principles.
- Event planning and coordination skills.
- Analytical skills and ability to interpret data.
- Creative thinking and problem-solving abilities.
- Familiarity with content management systems (CMS) and analytics tools.
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