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Assistant Facilities Manager

4 weeks ago

Mumbai, Maharashtra, India The Quorum Full time

Position Title: Assistant Manager – Facilities

Reports To: Facility Manager

Company: Quorum Club Pvt. Ltd.

Location: Mumbai

Experience: 4 – 6 years

Position Overview

The Assistant Manager - Facilities will support the Facility Manager in ensuring the smooth upkeep and functioning of Quorum Mumbai's infrastructure. This includes day-to-day coordination of engineering services, housekeeping, and security operations. The role calls for a hands-on professional with strong attention to detail, vendor coordination skills, and the ability to supervise outsourced teams to deliver a safe, clean, and high-standard member experience.

Key Responsibilities

1. Maintenance & Engineering

  • Assist in managing preventive and breakdown maintenance of HVAC, plumbing, electrical, AV, and mechanical systems.
  • Coordinate with technicians and contractors for repairs and timely resolution of technical issues.
  • Maintain service logs and escalate issues to the Facility Manager as needed.

2. Housekeeping & Upkeep

  • Supervise outsourced housekeeping teams to ensure hygiene and cleanliness standards.
  • Conduct floor checks for upkeep of public areas, back-of-house, and washrooms.
  • Track housekeeping inventory and assist in managing procurement within budget.

3. Security & Safety

  • Monitor daily security deployment and flag any gaps in coverage.
  • Assist in conducting safety drills and basic training for staff on fire safety and emergency protocols.
  • Support in monitoring of CCTV, access control, and reporting of incidents.

4. Vendor Coordination & Budget Tracking

  • Liaise with vendors for AMC work, periodic services, and consumables supply.
  • Assist in maintaining records of contracts, invoices, and expenses.
  • Help monitor monthly spends across housekeeping and maintenance.

5. SOPs & Audits

  • Ensure facility SOPs are being followed by all outsourced and internal teams.
  • Conduct routine checks using checklists and assist in audit readiness.
  • Provide daily updates and weekly summaries to the Facility Manager.

6. Member Support & Service

  • Respond to on-ground issues raised by members or team leads relating to facility concerns.
  • Coordinate with the Front Office and F&B teams to ensure timely resolution.
  • Uphold The Quorum's service ethos in all interactions.

Key Skills & Competencies

  • Working knowledge of building systems (MEP, HVAC, DG sets, etc.)
  • Ability to manage outsourced staff and ensure task completion.
  • Strong coordination, follow-up, and reporting skills.
  • Service-oriented mindset with attention to detail.
  • Ability to handle multiple tasks and respond to facility-related emergencies.

Desired Qualifications

  • Diploma or Degree in Engineering, Facility Management, or Hotel Administration.
  • Prior experience in hospitality or high-end commercial facilities preferred.