Production Support

2 days ago

Salem, India Kumaran Systems Full time

Dear CandidateGreetingsYears of experience - 3 to 5 YearsShift - Rotational - 24/5We are seeking a skilled Systems/Cloud Administrator with strong Unix/Linux administration, SQL database experience, and cloud expertise in Microsoft Azure. The role requires hands-on experience with Red Hat OpenShift containers, networking, application performance monitoring, scripting for automation, and secure file transfer protocols. Candidates should be capable of providing 24/5 production support, troubleshooting under pressure, and effectively managing incidents. Familiarity with monitoring tools, ITSM platforms, and strong communication and problem-solving skills are essential. Multilingual abilities are a plus.Job descriptionRequired Technical skills for the new position:- Unix/Linux advance System Administration.- SQL-MI DB Experience- Basic network skills (iptables, firewall-cmd, network troubleshooting)- Cloud (Microsoft Azure Services) skills- Red Hat OpenShift Container Skills (Docker & container life cycle, Cluster management, OpenShift CLI, Command-line operations, Container Networking: Understanding SDN, ingress controllers)- Application Performance Monitoring APM (Understanding of application metrics, Database performance monitoring & Web service health checks)- SFTP and FTPS protocols- shell Scripting (Bash, PowerShell for automation)Extra or added value experience:- experience on using Jira/Confluence- familiar and able to use ServiceNow (Change, Incident and Problem management)- good knowledge on Dynatrace monitoring tool (Alert Configuration & Log Analysis)Required soft skills:- Good Communication Skills (Status reporting, technical writing)- Problem-Solving (Analytical thinking, troubleshooting methodology skills)- working under pressure (stress env)- Time and priority management- On call 24/7 Prod support experience.

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