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Team Lead – Operations

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Kollam, India Innova ESI Full time

Role: Team Lead – Operations & Reporting (Content Moderation)Location: HyderabadExperience: 4+ YearsImmediate Joiners OnlyMandatory Skills & ExperienceKey skills:Excellent communication/ comprehension skillsStrong experience in operations management and People managementGood with excel (Intermediate level- Pivot, VLOOKUP XLookup and basic excel formula)Summarizing and grouping dataAdding calculated fieldsCreating and customizing PivotChartsData sorting and multi-level filteringConditional formatting (custom rules, icon sets, color scales)Data validation (dropdown lists, input restrictions)Named rangesRemoving duplicates and handling blank dataTeam Leadership & People ManagementContent Moderation ExpertiseWorkflow ManagementProcess Improvement & ReportingCross-functional CollaborationClient & Stakeholder ManagemenTraining & MentorshipAnalytical & Problem-solving SkillsTechnical Skills (Mandatory)Power BI – Reporting and data visualizationSAP Concur – Expense and travel management operationsMS Windows – General operational tools proficiencyAutoCAD – Basic understanding from civil engineering backgroundWorkflow Tools – Experience with platforms like Review Service, Athena, EWOQ, Claude, CrowdCompute, Julius & Gamma