Inbound Sales Intern

4 weeks ago

Bengaluru, India Alive Full time

Inbound Sales Intern.


About Alive:

Alive is all about premium experiences from horse riding, woodworking, pottery, aerial yoga, and more. We partner with top creators, venues, and brands to help people discover unforgettable moments.


Role Summary

Help convert inbound leads (website, Instagram/WhatsApp, phone) into paid bookings for premium Alive experiences. You’ll respond fast, qualify needs, recommend options, and keep tidy records.

Location: Bengaluru (Hybrid)

• Work week: 5 days

Duration: 2–3 months (extendable)

• Reporting to: Growth/Revenue Lead

Stipend: ₹10K/month (plus performance incentives)

What You’ll Do

  • First Response: Acknowledge new leads quickly (DM/WhatsApp/call) and log them in the CRM.
  • Discovery: Ask basics—date, budget, group size, location, vibe, then shortlist 2–3 matching experiences.
  • Follow-ups: Send concise WhatsApp summaries, payment links/next steps, and gentle reminders.
  • Pipeline Hygiene: Keep stages updated; ensure every lead has a clear next action + timestamp.
  • Post-Booking Assist: Share confirmations, answer FAQs, collect feedback/testimonials.

What You’ll Learn

  • Consultative selling for premium experiences
  • CRM discipline and simple funnel metrics (lead → won)
  • Objection handling without discounting by default
  • Writing crisp, friendly WhatsApp/call scripts

Must-Haves

  • Strong written & spoken English.
  • Friendly phone/WhatsApp presence; quick typing and clean formatting
  • Basic Google Sheets; comfort with checklists and templates
  • High ownership and reliability

Good-to-Have

  • Prior customer contact / tele-sales / hospitality internship
  • Familiarity with Instagram/Meta lead forms or WhatsApp Business

KPIs (Intern)

  • Speed to First Response: ≤ 5 minutes during working hours
  • Follow-up Discipline: 100% leads carry a next step
  • Conversion Assist: Hit weekly won-deals target set by manager

Perks & Benefits:

  • Fast-paced, creative work environment with a passionate team.
  • This is a 3-month internship with the potential to convert into a full-time role based on performance.


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