Learning Experience Coordinator

4 weeks ago

Bengaluru, India Computacenter Full time

Job Title: Learning & Development Specialist/AdministratorLocation: Bengaluru, IndiaDepartment: Human Resources – Learning & DevelopmentReports To: L&D ManagerIf this opportunity interests you, please share your updated resume to manasa.r@computacenter.com with below details.Total Experience:Relevant Experience:Current CTC:Expected CTC:Notice Period: Position Summary:Computacenter is seeking a detail-oriented and proactive Learning & Development Administrator to support the delivery of learning initiatives across regions. This role involves close coordination with our master training vendor, managing end-to-end program logistics, overseeing learner experience, and maintaining accurate reporting on training effectiveness, participation, and compliance. The ideal candidate will have strong communication skills, a collaborative mindset, and a passion for continuous improvement in learning delivery.Key Responsibilities:Program Management & CoordinationManage end-to-end execution of learning programs, including scheduling, logistics, and stakeholder communicationCoordinate closely with our master training vendor to ensure timely delivery and quality of workshopsMonitor program timelines, attendance, and completion statusNew Employee Induction Conduct and manage new employee induction for new hires in IndiaEnsure induction modules are delivered consistently and effectivelyCollect and analyze feedback to enhance the experienceLearning Experience & FeedbackOwn the learner experience across all programs, ensuring engagement and relevanceCollect, analyze, and report on learner feedback to inform program improvementsCollaborate with facilitators and internal teams to enhance content and deliveryTraining ReportingPeriodic reports on training effectiveness, participation, and complianceEnsure data accuracy and support audit requirementsLMS AdministrationManage content and user experience on the Learning Management System (LMS)Collaborate with internal teams to enhance LMS functionality and reportingStakeholder CommunicationPresent program updates and insights to internal and external stakeholdersWork with internal Communications to develop and share learning communicationsContinuous ImprovementStay informed on L&D trends and best practicesActively seek feedback and contribute to the evolution of learning strategiesSupport innovation in learning design and deliveryQualifications & Experience:Bachelor’s degree in Human Resources, Communications, Psychology, Education, or a related fieldMinimum of 7 years of total work experience, with at least 4 years in core L&D rolesExperience working in a multi-regional or cross-cultural environmentHands-on experience with Learning Management Systems (LMS)Strong organizational, coordination, and stakeholder management skillsExcellent verbal and written communication; confident presenterProficiency in MS Office (Excel, PowerPoint) and data reporting toolsDemonstrated openness to learning, feedback, and collaboration

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