Director, Market Development

Designation: Associate Director/ DirectorPurpose of the roleTo achieve sales goals for a geography / territory / service line by efficiently managing the selling process, maintaining & enhancing existing client relations, building on potential customers and with a focus on sales operations.Scope – This role is responsible for achieving sales targets of company’s Discovery Solutions services within a defined geographic area/ service. Building customer relations & pipeline. Liaison with clients & delivery teams for ongoing and prospective business opportunities.This is an Individual Contributor role.Responsibilities –? Achieve sales targets:o Directly responsible for the sales target achievement in all service lines for the international & domestic territoryo Responsible for detailed and accurate sales forecasting, building pipeline & budgeting for overall territory / serviceso Represent the company at conferences, trade fairs, networking events and professional meetings for sales achievement, pipeline building and customer relationship buildingo Build a network of contacts in a territory and effectively leverage it for identifying and pursuing new business opportunities and expand existing business.o Analyze customer requirements and check suitability of Aragen’s offerings & then pitch for saleo Create and deliver powerful presentations, tailoring communication based on client with a view to win the businesso Have informed interactions with key client contacts? Pipeline Building:o Responsible for accurate sales forecasting for the territory assigned & building pipelineo Gather market intelligence on customer organizations and industry activity and share relevant customer knowledge with the organization to ensure the opportunities are addressed? Efficiently manage sales operations:o Develop & execute territory plan to achieve sales goalso Liaise with other functions (Scientific, Proposals, Marketing, SCM, HR etc.) internally to ensure achievement of sales objectiveso Take regular feedback from clients and monitor customer satisfactiono On-time updating of Salesforce.Com(SF) tool / any other online tools and complying with other reporting/ MIS normso Ensure cost effective/ optimal financial budget management with respect to travel, stay, conferences, dining, etco Responsible for collections as per agreements/ contracts / company norms? Client relationship:o Responsible for client engagemento Cultivate effective business relationships with key decision makers of customers/ clientso Manage customer expectations and contribute to a high level of customer satisfaction.o Ensure proactive client communication as maybe requiredo Travel for in-person meetings with customers and partners and to develop key relationships.o Explore new engagement/relationship with clients on a continuous basis? Ensure high morale and skill development of self :o Inculcate culture of collaboration with other team memberso Nominate self for trainings based on the needs identified by self/supervisoro Continuously update self on industry, market trends/ area of workCompetencies critical for the roleAbility to effectively showcase Aragen value propositionBusiness networking & territory developmentMarket intelligence, market understanding & forecastingAbility to influence & negotiateAccount management & account developmentAbility to win dealsBehavioral CompetenciesCommunicationResult OrientationPlanning & OrganizingCustomer OrientationInnovation & Process ImprovementAcademic qualifications and experience required for the role:Master’s in Business Administration (Marketing) with preferably graduation in Science8 to 12 years of relevant business development experienceAdditional RequirementsExcellent Communication skills in English (Both verbal & Written)