Director of Business Development

Designation: Associate Director/ Director Purpose of the role To achieve sales goals for a geography / territory / service line by efficiently managing the selling process, maintaining & enhancing existing client relations, building on potential customers and with a focus on sales operations. Scope – This role is responsible for achieving sales targets of company’s Discovery Solutions services within a defined geographic area/ service. Building customer relations & pipeline. Liaison with clients & delivery teams for ongoing and prospective business opportunities. This is an Individual Contributor role. Responsibilities – ? Achieve sales targets: o Directly responsible for the sales target achievement in all service lines for the international & domestic territory o Responsible for detailed and accurate sales forecasting, building pipeline & budgeting for overall territory / services o Represent the company at conferences, trade fairs, networking events and professional meetings for sales achievement, pipeline building and customer relationship building o Build a network of contacts in a territory and effectively leverage it for identifying and pursuing new business opportunities and expand existing business. o Analyze customer requirements and check suitability of Aragen’s offerings & then pitch for sale o Create and deliver powerful presentations, tailoring communication based on client with a view to win the business o Have informed interactions with key client contacts ? Pipeline Building: o Responsible for accurate sales forecasting for the territory assigned & building pipeline o Gather market intelligence on customer organizations and industry activity and share relevant customer knowledge with the organization to ensure the opportunities are addressed ? Efficiently manage sales operations: o Develop & execute territory plan to achieve sales goals o Liaise with other functions (Scientific, Proposals, Marketing, SCM, HR etc.) internally to ensure achievement of sales objectives o Take regular feedback from clients and monitor customer satisfaction o On-time updating of Salesforce.com(SF) tool / any other online tools and complying with other reporting/ MIS norms o Ensure cost effective/ optimal financial budget management with respect to travel, stay, conferences, dining, etc o Responsible for collections as per agreements/ contracts / company norms ? Client relationship: o Responsible for client engagement o Cultivate effective business relationships with key decision makers of customers/ clients o Manage customer expectations and contribute to a high level of customer satisfaction. o Ensure proactive client communication as maybe required o Travel for in-person meetings with customers and partners and to develop key relationships. o Explore new engagement/relationship with clients on a continuous basis ? Ensure high morale and skill development of self : o Inculcate culture of collaboration with other team members o Nominate self for trainings based on the needs identified by self/supervisor o Continuously update self on industry, market trends/ area of work Competencies critical for the role Ability to effectively showcase Aragen value proposition Business networking & territory development Market intelligence, market understanding & forecasting Ability to influence & negotiate Account management & account development Ability to win deals Behavioral Competencies Communication Result Orientation Planning & Organizing Customer Orientation Innovation & Process Improvement Academic qualifications and experience required for the role: Master’s in Business Administration (Marketing) with preferably graduation in Science 8 to 12 years of relevant business development experience Additional Requirements Excellent Communication skills in English (Both verbal & Written)