Director of Business Development

Designation: Associate Director/ Director

Purpose of the role

To achieve sales goals for a geography / territory / service line by efficiently managing the selling process, maintaining & enhancing existing client relations, building on potential customers and with a focus on sales operations.

Scope –

This role is responsible for achieving sales targets of company's Discovery Solutions services within a defined geographic area/ service. Building customer relations & pipeline. Liaison with clients & delivery teams for ongoing and prospective business opportunities.

This is an Individual Contributor role.

Responsibilities –

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Achieve sales targets:

o Directly responsible for the sales target achievement in all service lines for the international & domestic territory

o Responsible for detailed and accurate sales forecasting, building pipeline & budgeting for overall territory / services

o Represent the company at conferences, trade fairs, networking events and professional meetings for sales achievement, pipeline building and customer relationship building

o Build a network of contacts in a territory and effectively leverage it for identifying and pursuing new business opportunities and expand existing business.

o Analyze customer requirements and check suitability of Aragen's offerings & then pitch for sale

o Create and deliver powerful presentations, tailoring communication based on client with a view to win the business

o Have informed interactions with key client contacts

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Pipeline Building:

o Responsible for accurate sales forecasting for the territory assigned & building pipeline

o Gather market intelligence on customer organizations and industry activity and share relevant customer knowledge with the organization to ensure the opportunities are addressed

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Efficiently manage sales operations:

o Develop & execute territory plan to achieve sales goals

o Liaise with other functions (Scientific, Proposals, Marketing, SCM, HR etc.) internally to ensure achievement of sales objectives

o Take regular feedback from clients and monitor customer satisfaction

o On-time updating of (SF) tool / any other online tools and complying with other reporting/ MIS norms

o Ensure cost effective/ optimal financial budget management with respect to travel, stay, conferences, dining, etc

o Responsible for collections as per agreements/ contracts / company norms

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Client relationship:

o Responsible for client engagement

o Cultivate effective business relationships with key decision makers of customers/ clients

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Manage
customer expectations and contribute to a high level of customer satisfaction.

o Ensure proactive client communication as maybe required

o Travel for in-person meetings with customers and partners and to develop key relationships.

o Explore new engagement/relationship with clients on a continuous basis

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Ensure high morale and skill development of self :

o Inculcate culture of collaboration with other team members

o Nominate self for trainings based on the needs identified by self/supervisor

o Continuously update self on industry, market trends/ area of work

Competencies critical for the role

1. Ability to effectively showcase Aragen value proposition
2. Business networking & territory development
3. Market intelligence, market understanding & forecasting
4. Ability to influence & negotiate
5. Account management & account development
6. Ability to win deals

Behavioral Competencies

1. Communication
2. Result Orientation
3. Planning & Organizing
4. Customer Orientation
5. Innovation & Process Improvement

Academic qualifications and experience required for the role:

Master's in Business Administration (Marketing) with preferably graduation in Science

8 to 12 years of relevant business development experience

Additional Requirements

Excellent Communication skills in English (Both verbal & Written)