Software Onboarding Associate

3 days ago

Bengaluru, India Eternia (formerly SmartClean) Full time

About Us

We are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management. Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia, we are transforming how buildings operate with cutting-edge IoT technology.


Role Overview

We are seeking a detail-oriented and process-driven professional to join our Global Delivery and Onboarding team as a Software Onboarding Associate. This role is critical in ensuring a smooth SaaS platform onboarding for our clients by handling data entry, system configuration, and readiness activities that enable a successful go-live.


Key Responsibilities

  • Perform accurate and timely data entry into the onboarding platform as per project requirements.
  • Configure and validate SaaS platform settings to ensure clients’ environments are ready for go-live.
  • Collaborate with onboarding managers, project coordinators, and solution specialists to ensure smooth client rollout.
  • Perform quality checks on data and configurations to maintain high accuracy standards.
  • Track and update onboarding tasks in project management and CRM tools.
  • Troubleshoot basic onboarding-related issues and escalate to technical teams when necessary.
  • Maintain detailed documentation of onboarding activities and status reports.


Requirements

  • 2+ years of experience in SaaS onboarding, data entry, or platform configuration.
  • Strong attention to detail with high accuracy in managing records and client data.
  • Familiarity with SaaS platforms and onboarding workflows.
  • Hands-on experience with project management or ticketing tools (e.g., Jira, Asana, Salesforce, or equivalents).
  • Ability to work in a fast-paced, global delivery environment with multiple stakeholders.
  • Good communication skills to coordinate with both internal teams and client-facing teams.
  • Self-motivated, organised, and capable of managing multiple onboarding assignments simultaneously.


Preferred Skills

  • Prior experience in client SaaS implementations or platform migration projects.
  • Understanding of data structuring, formatting, and validation for software readiness.
  • Exposure to global delivery models and working with international clients.


What We Offer

  • Opportunity to be part of a global onboarding team impacting client success worldwide.
  • A collaborative environment focused on process excellence and client satisfaction.
  • Career growth pathways within client onboarding, delivery operations, and SaaS implementation functions.

  • Software Onboarding Associate

    3 days ago

    Bengaluru, India Eternia (formerly SmartClean) Full time

    About UsWe are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management . Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia , we are transforming how buildings operate with cutting-edge IoT...

  • Software Onboarding Associate

    1 week ago

    Bengaluru, Karnataka, India Eternia (formerly SmartClean) Full time

    About UsWe are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management. Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia, we are transforming how buildings operate with cutting-edge IoT...

  • Software Onboarding Associate

    2 days ago

    Bengaluru, India Eternia (formerly SmartClean) Full time

    About UsWe are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management. Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia, we are transforming how buildings operate with cutting-edge IoT...

  • Associate - Onboarding Manager

    3 days ago

    Bengaluru, India UrbanPiper Full time

    Associate - Onboarding Manager (US)BangaloreAbout UrbanPiper:UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat, HungerStation,...

  • Associate - Onboarding Manager

    3 weeks ago

    Bengaluru, Karnataka, India UrbanPiper Full time

    Associate - Onboarding Manager (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat,...

  • Onboarding Executive

    1 week ago

    Bengaluru, Karnataka, India Digi9 Full time

    Job Description: Onboarding Associate at MindMentorz Position: Onboarding Associate Company: MindMentorz Chess Academy Location: Bangalore, India Job Overview: MindMentorz, a premier afterschool chess academy located in Bangalore, is seeking an enthusiastic and dedicated Onboarding Associate to join our vibrant team. This role is pivotal in creating a...

  • Associate - Onboarding Manager

    4 days ago

    Bengaluru, Karnataka, India UrbanPiper Full time

    Associate - Onboarding Manager (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat,...

  • Customer Onboarding Associate

    1 week ago

    Bengaluru, India Fulfil.io Full time

    The Customer Onboarding Associate will focus on onboarding new Fulfil customers on to our platform. You will work hand in hand with an Onboarding Specialist to craft an exceptional experience for merchants as they bring their entire merchant operations processes onto Fulfil. You will obsess over deadlines and work cross-functionally with multiple internal...

  • Platform Onboarding Specialist

    7 days ago

    Bengaluru, Karnataka, India beBeeSoftwareOnboarding Full time ₹ 1,04,000 - ₹ 1,30,878

    About the RoleAt our organization, we are seeking a meticulous professional to join our Global Delivery and Onboarding team as a Software Onboarding Associate. This critical role ensures a seamless SaaS platform onboarding for clients by handling data entry, system configuration, and readiness activities that enable a successful go-live.This position...

  • Onboarding Operations Associate

    2 weeks ago

    Bengaluru, Karnataka, India Bluevine Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About BluevineBluevine is transforming small business banking with innovative solutions like checking, lending, and credit—all tailored to help entrepreneurs thrive. With best-in-class technology, advanced security, and a deep understanding of the small business community, we're empowering entrepreneurs to grow with confidence.Backed by leading investors...