Online Reputation Strategist
3 days ago
About the Role: We are looking for a seasoned ORM Specialist to manage and enhance our brand’s online presence. The ideal candidate will be responsible for monitoring, analyzing, and improving our digital reputation across multiple platforms. This role requires a mix of strategic thinking, crisis management, and hands-on execution. Key Responsibilities: ● Monitor brand mentions, reviews, and conversations across social media, review sites, forums, and other digital platforms. ● Develop and implement strategies to enhance brand reputation and mitigate negative sentiment. ● Collaborate with marketing, PR, and customer experience teams to ensure consistent messaging and proactive communication. ● Respond to online feedback, reviews, and escalations in a timely and professional manner. ● Analyze sentiment trends and provide actionable insights to leadership. ● Build and maintain strong relationships with online communities and influencers. ● Create ORM reports, dashboards, and performance metrics for leadership reviews. ● Handle crisis management situations with speed and discretion.Requirements: ● 5+ years of proven experience in Online Reputation Management, Digital PR, or Social Media Management. ● Strong understanding of social listening, review management, and reputation tools (e.G., Brandwatch, Sprinklr, Talkwalker, Meltwater, etc.). ● Excellent communication, writing, and interpersonal skills. ● Experience in managing online crises and building proactive reputation strategies. ● Strong analytical skills to interpret data and provide insights. ● Ability to work cross-functionally with PR, Marketing, and CX teams.
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Online Reputation Manager
1 week ago
Bengaluru, Karnataka, India NoBroker Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany Description, India's first Proptech unicorn, is a disruptive brokerage-free property search portal that connects house/property owners and tenants/buyers directly by eliminating the middleman. Founded in March 2014 by IIT and IIM alumni, serves over 3 million customers monthly and has raised $366 million from notable investors including Google and...
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Online Reputation Manager
2 weeks ago
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Bengaluru, India HNS Gold Full timeCompany DescriptionHNS Gold Pvt LTD is India's most trusted gold buying company, with branches in 6 states: Assam, Meghalaya, West Bengal, Karnataka, and Tamil Nadu and Punjab. The company is dedicated to providing exceptional customer service and maintaining the highest standards of integrity. With a strong presence and reputation, HNS Gold continues to...
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Digital Marketing Strategist
3 days ago
Bengaluru, India HNS Gold Full timeCompany DescriptionHNS Gold Pvt LTD is India's most trusted gold buying company, with branches in 6 states: Assam, Meghalaya, West Bengal, Karnataka, and Tamil Nadu and Punjab. The company is dedicated to providing exceptional customer service and maintaining the highest standards of integrity. With a strong presence and reputation, HNS Gold continues to...
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Digital Marketing Strategist
3 days ago
Bengaluru, India HNS Gold Full timeCompany DescriptionHNS Gold Pvt LTD is India's most trusted gold buying company, with branches in 6 states: Assam, Meghalaya, West Bengal, Karnataka, and Tamil Nadu and Punjab. The company is dedicated to providing exceptional customer service and maintaining the highest standards of integrity. With a strong presence and reputation, HNS Gold continues to...
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Digital Marketing Strategist
3 days ago
Bengaluru, India HNS Gold Full timeCompany DescriptionHNS Gold Pvt LTD is India's most trusted gold buying company, with branches in 6 states: Assam, Meghalaya, West Bengal, Karnataka, and Tamil Nadu and Punjab. The company is dedicated to providing exceptional customer service and maintaining the highest standards of integrity. With a strong presence and reputation, HNS Gold continues to...
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Digital Marketing Strategist
3 days ago
Bengaluru, India HNS Gold Full timeCompany Description HNS Gold Pvt LTD is India's most trusted gold buying company, with branches in 6 states: Assam, Meghalaya, West Bengal, Karnataka, and Tamil Nadu and Punjab. The company is dedicated to providing exceptional customer service and maintaining the highest standards of integrity. With a strong presence and reputation, HNS Gold continues to...
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Digital Marketing Strategist
3 days ago
Bengaluru, India HNS Gold Full timeCompany Description HNS Gold Pvt LTD is India's most trusted gold buying company, with branches in 6 states: Assam, Meghalaya, West Bengal, Karnataka, and Tamil Nadu and Punjab. The company is dedicated to providing exceptional customer service and maintaining the highest standards of integrity. With a strong presence and reputation, HNS Gold continues to...
