Strategic Account Manager

2 days ago

Bengaluru, Karnataka, India SHI | Locuz - An SHI Company Full time

Key Responsibilities/ Job Description:

  • Own and drive revenue growth for Cisco product and service offerings across assigned verticals and accounts.
  • Focus on both new account acquisition and farming existing strategic Cisco clients.
  • Identify, qualify, pursue, and close opportunities related to Cisco hardware, software, services, and solutions.
  • Build and maintain strong relationships with key decision-makers and IT influencers within client organizations.
  • Respond to RFPs/RFIs/RFQs by crafting Cisco-specific technical and commercial proposals aligned with client needs.
  • Work closely with Cisco teams and distributors, ensuring effective joint go-to-market (GTM) strategy.
  • Collaborate internally with Pre-Sales, Delivery, and Finance teams to drive deal closure and client satisfaction.
  • Manage the end-to-end sales lifecycle, including forecasting, billing, AR collections, and account growth.
  • Maintain and grow strong relationships with Cisco OEM teams, ensuring alignment on accounts and targets.
  • Remain updated on Cisco's latest technologies, roadmaps, programs, and promotions to stay competitive.
  • Achieve and exceed quarterly & annual sales targets, gross margins, and key sales KPIs.
  • Maintain competitive intelligence, monitor Cisco's competitors in assigned territory/segment.
  • Update and maintain all customer/account activity in the CRM system in line with company guidelines.
  • Ensure compliance with ISO standards and internal sales processes.
  • Attend Cisco sales certifications, boot camps, and technical training to deepen domain knowledge.
  • Support Cisco marketing and lead generation initiatives, including events, webinars, and campaigns.
  • Handle additional responsibilities and tasks as assigned from time to time by the Reporting Manager.

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