Customer Success Associate

3 weeks ago

Odhav, India QX Global Group Full time

Role OverviewWe are looking for a proactive and customer-focused Program Administrator to support the delivery of the Training Accelerator Program. Working closely with the Project Manager, you will play a key role in ensuring a smooth experience for candidates and trainers by handling course administration, candidate communications, KPI tracking, and general program support. This role requires strong organisational skills, excellent customer care, and a hands-on approach to problem-solving.Key ResponsibilitiesAct as a first point of contact for candidate enquiries, providing clear and timely information.Proactively support candidates throughout the training journey, ensuring a positive experience.Manage candidate registrations, records, and attendance tracking.Coordinate and issue course information, joining instructions, and training materials.Support the organisation and scheduling of training sessions (virtual or in-person).Prepare and issue course completion certificates.Track, report, and support delivery against program KPIs (e.G., candidate satisfaction, completion rates, response times, record accuracy).Produce regular progress reports and data updates for the Project Manager.Liaise with trainers, stakeholders, and candidates to keep activities on track.Provide administrative support to the Project Manager, including documentation and record keeping.Take ownership of ad hoc administrative duties to help the program run smoothly.Skills & ExperienceEssential:Experience in an administrative, support, or customer service role.Strong communication skills with a customer-first mindset.Highly organised with good attention to detail.Proactive approach – able to anticipate needs and take initiative.Confident in using Microsoft Office / Google Workspace (Word, Excel, PowerPoint, Outlook).Desirable:Experience in training, education, or events administration.Familiarity with registration systems or Learning Management Systems (LMS).Interest in broadband, telecoms, or technology (not essential).Personal AttributesProfessional, approachable, and helpful.Takes ownership of tasks and sees them through to completion.Proactive rather than reactive – anticipates issues before they arise.Flexible and adaptable in a fast-moving environment.Works well independently and as part of a team.

  • Process Support Specialist

    3 weeks ago

    Odhav, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...

  • Tax Reviewer

    3 weeks ago

    Odhav, India Anderson Global Full time

    Anderson Global (https://anderson-global.Com/) is an educational based leading provider of corporate services, supporting entrepreneurs and investors across key markets including the UAE (Dubai), India, Singapore, France, Switzerland, the USA, and the Cayman Islands. With over 600 professionals and a strong acquisition track record, we deliver expert...

  • Client Engagement Associate

    3 weeks ago

    Odhav, India Reegreen Recycle Full time

    Company DescriptionLaptopOnRent.Biz is one of the top IT rental companies in India, providing businesses and individuals with high-quality laptops and desktops on rent—whether for a day, a short-term project, or long-term needs.Role DescriptionThis is a full-time on-site role for a Customer Relations Executive located in Ahmedabad. The Customer Relations...

  • Product Manager

    3 weeks ago

    Odhav, India MYCPE ONE Full time

    About the Role:We are looking for an experienced and customer-obsessed Product Manager to lead the strategy, development, and execution of our [core/platform/new] product lines. This is a high-impact role requiring strong product vision, UX/UI sensibility, and the ability to drive alignment across engineering, design, marketing, and customer success teams....

  • Interior Design Sales Leader

    3 weeks ago

    Odhav, India Livspace Full time

    As a Territory Assistant Manager - Sales, you have ownership to Client Satisfaction of all the projects across the territory.You will be pivotal to developing and executing the Livpreneur success strategy in the territory and work with cross-functional teams to ensure the right steps to ensure growth as per demand in your territory.Enabling Livpreneurs to...

  • Training and Development Specialist

    12 hours ago

    Odhav, India Policybazaar.com Full time

    Job Description – Process Trainer - InsuranceLocation – Ahmedabad(Travelling within Gujrat for 15 to 20 Days)6 Days WorkingJob ResponsibilitiesIdentifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.Coordinate training schedule, set up, creation of training materials and follow-up.Training...

  • Enrollment Services Representative

    3 weeks ago

    Odhav, India Unimatch Global Full time

    Company Description Unimatch Global is a premier partner in the dynamic world of international education, with a rich history of empowering educational institutions and agents alike. As the master recruiting partner for De Montfort University in India, Unimatch Global is committed to driving success on both sides of the equation. Our core commitment to...

  • Laravel / Php Developer

    3 weeks ago

    Odhav, India KADDERS Full time

    Preference: Based out of AhmedabadExperience: 3-5 YearsEmployment Type: Full-TimeAbout the RoleWe are seeking a motivated and detail-oriented Associate Software Engineer to join our growing technology team. The ideal candidate should have strong hands-on experience in backend development using Python, Django, FastAPI, MySQL and PostgreSQL, along with a...

  • Relationship Manager- Mib

    3 weeks ago

    Odhav, India YES BANK Full time

    Job descriptionJob description : -The role holder is responsible for acquisition of New to–Bank Business Banking MSME relationships through theCRM and Knowledge Banking approach. The role holder is also responsible for building Asset Book by extendingWorking Capital Facilities and Term Loans to MSME Clients. - Acquisition of New to Bank Business Banking...

  • Solar PV System Specialist

    3 weeks ago

    Odhav, India Shambhavi Renewable Energy Limited Full time

    Company Description Shambhavi Renewable Energy is advancing the entire solar development chain by providing industry-leading solar energy solutions to customers around the globe. Our smart energy solutions and services encompass the entire solar power plant life cycle, from project development, design and engineering, to operation and maintenance. Our...