Enterprise Digital Applications Manager

14 hours ago


Industrial Area, India EXL Full time

Must have skill set - SEVICE NOW STUDIO, APP ENGINE, FLOW DESIGNER, SNOW ARCHTITECURE,

employee central, API's





Job Description



Position Title, Responsibility Level

Manager - Enterprise Digital Applications

Function

Global Technology

Reports to

SM – Enterprise Digital Applications



Permanent/ Temporary

Permanent

Span of Control

Individual Contributor

Location

Noida



Job Summary:

As a ServiceNow technical developer, you will be responsible for designing, developing, and maintaining applications/module on the ServiceNow platform. You will collaborate with stakeholders to gather requirements, architect solutions, and implement custom applications, workflows, and integrations to enhance business processes.



Requirements:

  • 5 to 8 years’ technical experience in Service Now & Custom /Scoped application development, including ServiceNow Studio, Service Portal, and Flow Designer (business workflow setups).
  • Solid understanding of Snow Architecture & Modules (ITSM/IT Service Portal/Asset Management & Workplace Service Delivery), databases, Incident management lifecycle and web technologies (JavaScript, HTML, CSS).
  • Proficiency in analysis, design, development, testing, implementation, and maintenance of UI/UX in Snow. Expertise in building service requests forms/requests items, Taks flows and workflows as per EXL functions requirement.
  • Lead the conceptualization, design, development, implementation, and maintenance of new /existing Portfolio of Snow on top of App Engine.
  • Proficiency in Configuration/Customization of the Snow platform, including creating new workflows/ Alerts Setups/ Role Assignments and configuration. Should be able to Develop integrations with external systems using ServiceNow APIs, REST, SOAP, and other integration methods.
  • Technical solution architect with hands-on expertise in transformation initiatives and drive the Service desk enablement roadmap. Drive scoping, solution, delivery, implementation, and adoption of Snow-Service desk across EXL.
  • Should be able to use scripting tool and Service now standard functionality to automate rote tasks fulfillment.
  • Load, manipulation and maintain integration data flow between Service Now and other third-party systems.
  • ServiceNow certifications (e.G., Certified Application Developer) are a plus advantage.
  • Excellent communication skills and should be able to discuss technical & functional issues/solutions, in highly escalated situations, with executives, support & customer personnel. Should have ability to work collaboratively in a team environment.
  • Should be a good team player worked on multiple assignments / threads simultaneously





Skills:

Technical Skills

  • Must have minimum 5 to 8 years of experience in Service Now & Custom /Scoped application development.
  • Must have good understanding of Snow Architecture & Modules (ITSM/IT Service Portal/Asset Management & Workplace Service Delivery).
  • Should have technical experience in workflows/ Alerts Setups/ Role Assignments and configurations. Should be able to Develop integrations with external systems using ServiceNow APIs, REST, SOAP, and other integration methods.
  • Proficiency in analysis, design, development, testing, implementation, and maintenance of UI/UX in Snow.
  • Knowledge of basic and advanced delivery tools such as Excel, PowerPoint, and MS Project.

Process Specific Skills

  • Understanding/Delivery Experience in a Business Aligned IT Scenarios
  • Understanding and experience of using various SDLC model Agile/Scrum, Waterfall etc.
  • Understanding of business processes of HR, Finance, IT would be an added advantage.


  • Sound knowledge about architectural best practices in ServiceNow (ITSM, App Engine etc.)
  • Expert skills in ServiceNow development, including scripting (JavaScript, GlideScript), APIs, integrations.
  • Good exposure and experience implementing NOW Mobile App, NOW Virtual Assistant, NOW Assist
  • Good command over various technical components of applications including n-layer / n-tier parts of solution, logical and design thinker


Soft skills (Desired)

  • Ability to understand the overall business solution.
  • Strong written and verbal communications skill.
  • Strong ability to connect with multiple business processes owners and work with Global teams.
  • Ability to learn new modules, technology & apps.
  • Ability to work as an Individual Contributor / Technical Leader.


Education Requirements:

  • Graduate, preference for degree in Computer Science (MCA/BS/BE) with industry recognized certifications
  • ServiceNow certification would be preferred


  • Industrial Area, India Team1 Consulting Full time

    About Company:Team1 Consulting is a leading System Integrator specializing in IT infrastructure, software, cyber security, cloud solutions, and generative AI domains. We deliver cutting-edge IT solutions tailored to drive innovation and accelerate business growth. Our expertise empowers organizations across industries to thrive in the digital era with...


  • Industrial Area, India LTIMindtree Full time

    HiPlease find below JD:look for someone who have good exp in Travel, hospitality, airlines domain & have worked as architect for significate period. Pls see the line - “Cross-industry exposure is preferred, but travel and hospitality expertise is a must. Below points we mentioned as shortcut to search cvs. - Enterprise Architect with TOGAF/Zachman...


  • Industrial Area, India Cyfuture Full time

    Enterprise SalesCompany Website: www.Cyfuture.ComLocation: NoidaKey Responsibilities: As Enterprise Sales, you will: Responsible for company sales targets, growth in profits and expansion of markets revenue generation from Enterprise Sales verticalCompetitively engage with all the business touch points including engaging with powerful strategic Enterprise...

  • Quality Assurance Lead

    14 hours ago


    Industrial Area, India Successive Digital Full time

    About Us:Successive Digital is a global leader in full-service software development, serving clients worldwide. With a commitment to excellence and technical proficiency, Successive delivers exceptional digital solutions that empower businesses to thrive in the digital age. We hold expertise in the realm of web and mobile applications powered by Cloud, Data...

  • Client-Side Architect

    13 hours ago


    Industrial Area, India Successive Digital Full time

    About Us:Successive Digital, a digital transformation company, offers a comprehensive suite of solutions, including digital strategy, product engineering, CX, Cloud, Data & AI, and Generative AI services. We help companies continuously optimize business and technology that transform how they connect with customers and grow their business. Our team of...


  • Industrial Area, India Cyfuture Full time

    Position Title: IT Sales Company: Cyfuture India Pvt. Ltd. Industry: IT Services and IT Consulting Location: Noida Website: www.Cyfuture.ComAbout CyfutureCyfuture is a trusted name in IT services and cloud infrastructure, offering state-of-the-art data center solutions and managed services across platforms like AWS, Azure, and VMWare. We are expanding...

  • Marketing Manager

    13 hours ago


    Industrial Area, India Digital Health News Full time

    Company Website: https://www.Digitalhealthnews.Com/Address: DHN MEDIA INDIA PVT. LTD. 501, Fifth Floor, Pegasus Tower, Sector-68, NoidaWho we Are:Digital Health News (DHN) is Indias first dedicated digital health news platform, delivering HealthTech news, insights, trends, and policy updates. Established by industry-recognized HealthTech leaders, DHN is more...


  • Industrial Area, India EXL Full time

    Basic FunctionEnterprise Digital leadership role managing digitalization requirements of enterprise functions, engaging with senior stakeholders, prioritizing initiatives and delivering valueExperience and expertise in leading digitalization in the areas of Corporate functions like Legal & Compliance, Facility Management including Travel digitization, ESG,...


  • Industrial Area, India EXL Full time

    Basic FunctionHands-on development and engineering for automation, AI-driven solutions, and workplace orchestration.Collaboration with BU leaders to translate business problems into technology solutions.Continuous exploration of modern workplace trends and application within our enterprise context.Design and build automation workflows and applications (Power...


  • Industrial Area, India Digital Webbers Full time

    Company DescriptionNestrov is an independent Digital Marketing services firm.Location:FaridabadRole DescriptionThis is a full-time on-site role for a Social Media Manager located in Faridabad. The Social Media Manager will be responsible for developing and implementing social media strategies to enhance Nestrov's online presence. Daily tasks include creating...