Call Center Manager
2 days ago
Company DescriptionLemonpeak is a leading provider of software solutions and advanced technology services. With over a decade of service excellence, Lemonpeak delivers comprehensive and transparent services in software development, BPO, and IT infrastructure management. We prioritize a people-centric work atmosphere, offering career development plans and opportunities to collaborate with industry experts. As an employee at Lemonpeak, you'll have the chance to work on global projects while maintaining a healthy work-life balance.Role DescriptionThis is a full-time on-site role as a Call Center Manager - Sales Operations at Lemonpeak in Chennai. As a Call Center Manager, you will be responsible for overseeing the sales operations and team performance of our call center. Your day-to-day tasks will include managing and coaching a team of sales representatives, driving sales strategy, analyzing call center metrics, and implementing process improvements to enhance customer satisfaction and sales performance.QualificationsMinimum of 7 years of experience in call center management or sales operationsIn-depth knowledge of call center operations, sales processes, and performance metricsProven track record of driving sales and meeting targetsStrong leadership skills with the ability to motivate and develop a teamExcellent communication and interpersonal skillsProficient in using CRM software and call center management toolsAbility to analyze data, identify trends, and implement process improvementsExperience in developing sales strategies and implementing sales initiativesBachelor's degree in Business Administration or a related field (MBA preferred)
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Call Center Manager
2 weeks ago
Chennai, Tamil Nadu, India ALM AYUSH centre Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness.ResponsibilitiesDevelop objectives for the call center's day-to-day activitiesConduct effective resource planning to maximize the productivity of resources (people, technology etc.)Collect and analyze call-center...
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Call Center Associate
7 hours ago
Chennai, Tamil Nadu, India Saarathi Finance Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionSaarathi Finance is a registered NBFC committed to simplifying access to capital for small business owners and MSMEs across India. We specialize in providing fast, flexible, and tailored loan solutions for businesses in Tier 2 and Tier 3 towns, including doorstep services. Our offerings include secured and unsecured loans with minimal...
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Call Center Supervisor
4 days ago
Chennai, Tamil Nadu, India TRIAD SOFTWARE PVT LTD Full timeHiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying...
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Call Center Executive
2 weeks ago
Chennai, Tamil Nadu, India TNQ TECHNOLOGIES PRIVATE LIMITED Full timeProven experience as call center manager or similar position - Experience in customer service is required - Knowledge of performance evaluation and customer service metrics - Solid understanding of reporting and budgeting procedures - Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.) - Proficient in MS Office and call center...
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Call Center Executive
2 weeks ago
Chennai, India Kapiital Kapslaock Pvt. Ltd. Full time**About Us**: Kapiital Kapslock is a cutting-edge fintech organization that is revolutionizing the way people manage their finances. We provide innovative financial solutions to our clients, utilizing the latest technology to ensure seamless and secure transactions. As a Call Center Executive, you will play a crucial role in delivering exceptional customer...
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Domestic and International Call center
2 weeks ago
Bengaluru, Chennai, Kolkata, India Best Placement Services Full time ₹ 1,20,000 - ₹ 4,20,000 per yearHindi Call Center, English Call Center, Punjabi Call Center, Bengali Call Center, Oriya Call Center, Telugu Call Center, Tamil Call Center, Malayalam Call Center, Kannada Call Center, Marathi Call Center, Haryanvi Call CenterSalary 10k to 35 kPerks and BenefitsInternational Domestic Call Centre Email/Chat/VoiceDomestic and International call CenterNo...
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Call Center Manager
3 days ago
Chennai, India LEMONPEAK Full timeCompany DescriptionLemonpeak is a leading provider of software solutions and advanced technology services. With over a decade of service excellence, Lemonpeak delivers comprehensive and transparent services in software development, BPO, and IT infrastructure management. We prioritize a people-centric work atmosphere, offering career development plans and...
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Call Center Manager
2 days ago
Chennai, India LEMONPEAK Full timeCompany DescriptionLemonpeak is a leading provider of software solutions and advanced technology services. With over a decade of service excellence, Lemonpeak delivers comprehensive and transparent services in software development, BPO, and IT infrastructure management. We prioritize a people-centric work atmosphere, offering career development plans and...
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Call Center Manager
22 hours ago
Chennai, India LEMONPEAK Full timeCompany DescriptionLemonpeak is a leading provider of software solutions and advanced technology services. With over a decade of service excellence, Lemonpeak delivers comprehensive and transparent services in software development, BPO, and IT infrastructure management. We prioritize a people-centric work atmosphere, offering career development plans and...
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Call Center Manager
2 days ago
Chennai, India LEMONPEAK Full timeCompany DescriptionLemonpeak is a leading provider of software solutions and advanced technology services. With over a decade of service excellence, Lemonpeak delivers comprehensive and transparent services in software development, BPO, and IT infrastructure management. We prioritize a people-centric work atmosphere, offering career development plans and...
