Front Office Executive

3 weeks ago

india XYLEM LEARNING Full time
A Front Office Executive serves as the primary point of contact for clients, visitors, and employees, exemplifying the organization’s professionalism and commitment to excellence. As the face of the company, they play a critical role in creating positive first impressions and ensuring the smooth functioning of office operations. Their responsibilities encompass managing reception duties, coordinating administrative activities, and facilitating effective communication between internal and external stakeholders. By delivering exceptional administrative support, they contribute to fostering a welcoming and efficient work environment that upholds the organization's standards.

Reception and Customer Service:Greet clients, visitors, and staff with professionalism and warmth.Manage incoming and outgoing calls, emails, and correspondence.Address client inquiries and complaints, ensuring a satisfactory resolution.Provide information about the company’s services, products, and procedures.

Administrative Duties:Maintain and organize front desk operations, ensuring a clean and welcoming environment.Schedule appointments, meetings, and maintain calendars.Handle documentation, filing, and data entry tasks efficiently, including proficiency in

Microsoft Excel

for data management and reporting.Assist with inventory and supply management for the office.

Security and Compliance:Maintain a log of visitors and ensure security protocols are followed.Handle confidential information with discretion.

Coordination and Communication:Act as a liaison between departments to ensure seamless communication and collaboration.Direct visitors to the appropriate departments or staff members efficiently.Coordinate with vendors and service providers to ensure timely delivery of goods and services.Assist in coordinating interviews, preparing meeting rooms, and providing necessary documentation to interviewers.

Facilities Management: · Overseeing the maintenance of office equipment and supplies.· Coordinating with relevant departments for repairs and maintenance.· Managing room bookings and scheduling for meetings or events.· Ensuring a clean and organized front office area.

Skills and Qualifications:

Educational Requirements:

A bachelor’s degree in a relevant field (e.g., Education, Business Administration, Communications).Previous experience in an administrative or customer service role is a plus.Skills:

Strong verbal and written communication skills.Ability to work well with diverse groups, including students, parents, faculty, and staff.Excellent organizational skills and attention to detail.Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).Ability to handle multiple tasks and deadlines in a fast-paced environment.

What We Offer:Competitive salaryOpportunity to shape the careers of aspiring professionals.Dynamic work environment with growth opportunities

Location:

Kozhikode (Mankavu preferred)Preferred Candidates:

Female, Age 23-30

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