Manager, Customer Support

Customer Support Manager The Customer Support Manager will lead and manage a team of customer support agents, ensuring that key performance indicators (KPIs) are met. This includes optimizing response times and maintaining a high Net Promoter Score (NPS). Key Responsibilities: Lead and manage the customer support team to ensure KPIs are met. Optimize...

Customer Support Manager Lead and manage a customer support team to achieve key performance indicators. Ongoing Responsibilities: Optimize response times and maintain high net promoter scores. Utilize analytics tools to track and improve support performance. Manage customer escalations and resolve issues efficiently. Maintain and improve the knowledge base...

Customer Support Manager Job Type: Pune, Hybrid Location: US EST Timezone (6:30PM - 2:30 AM IST) Company: Neufin Experience Required: 3+ years in SaaS customer support management Hiring Timeline: Immediate About the Company: InCommon is hiring for Neufin , a company that creates cutting-edge technology solutions to accelerate the...

Customer Support ManagerJob Type: Pune, HybridLocation: US EST Timezone (6:30 PM - 2:30 AM IST)Company: Neufin Experience Required: 3+ years in Saa S customer support management Hiring Timeline: ImmediateAbout the Company:In Common is hiring for Neufin, a company that creates cutting-edge technology solutions to accelerate the Renewable Energy transition for...

Customer Support Manager Job Type: Pune, Hybrid Location: US EST Timezone (6:30PM - 2:30 AM IST) Company: Neufin Experience Required: 3+ years in SaaS customer support management Hiring Timeline: ImmediateAbout the Company:InCommon is hiring for Neufin, a company that creates cutting-edge technology solutions to accelerate the Renewable Energy transition for...

Customer Support Manager Job Type: Pune, Hybrid Location: US EST Timezone (6:30PM - 2:30 AM IST) Company: Unific Experience Required: 3+ years in SaaS customer support management Hiring Timeline: ImmediateAbout the Company:InCommon is hiring for Unific, Unific empowers B2C & B2B commerce brands to boost LTV and conversions through personalized customer...

Customer Support Manager Job Type: Pune, Hybrid Location: US EST Timezone (6:30PM - 2:30 AM IST) Company: Unific Experience Required: 3+ years in SaaS customer support management Hiring Timeline: Immediate About the Company: InCommon is hiring for Unific , Unific empowers B2C & B2B commerce brands to boost LTV and conversions through...

Our Mission: 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue. ...

Assistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...

Assistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...

Assistant Manager - Business Development Specialist - Working closely with the BD manager, BD specialist will support Forvis Mazars' BD efforts in its priority sectors and Key Accounts by ensuring the account teams and Client relationship leads have access to all the relevant information needed to be effective in the market. - You will attend meetings,...

Assistant Manager - Business Development Specialist - Working closely with the BD manager, BD specialist will support Forvis Mazars' BD efforts in its priority sectors and Key Accounts by ensuring the account teams and Client relationship leads have access to all the relevant information needed to be effective in the market. - You will attend meetings,...

Customer Support ManagerDescriptionKey Responsibilities Plans prioritizes and schedules the teams activities to ensure continuity of service and achievement of KPIs Reviews team progress and evaluates results to drive continuous improvement Leads directs evaluates and develops Customer Order Management staff ensuring effective resource utilization...

We are seeking a highly skilled Customer Support Manager to join our Neufin team. As a key member of our customer success operations team, you will be responsible for leading our customer support team and driving business growth through exceptional customer service.The ideal candidate will have a proven track record of success in customer support management,...

We are seeking a Customer Support Team Manager to join our growing team at InCommon.Job SummaryThis role offers a unique opportunity for an experienced leader to drive customer satisfaction and loyalty while contributing to the company's growth and success.Main ResponsibilitiesManage and lead a team of customer support professionals to deliver exceptional...

Job Overview: We are looking for a dynamic and driven Customer Support & Sales Specialist to act as the key point of contact for our customers. This role involves managing end-to-end customer communication, converting leads, scheduling service appointments, upselling maintenance contracts, and supporting spare parts sales.Key Responsibilities:Customer...

Job Overview:We are looking for a dynamic and driven Customer Support & Sales Specialist to act as the key point of contact for our customers. This role involves managing end-to-end customer communication, converting leads, scheduling service appointments, upselling maintenance contracts, and supporting spare parts sales.Key Responsibilities:Customer...

At Hawaii Tech Support, we empower Hawaii's economy with reliable and secure IT solutions. As a proactive Helpdesk Engineer, you will deliver first-line technical support for hardware, software, cloud applications, and networks in a remote work-from-home environment.This role requires working in graveyard shifts to align with client needs, and candidates...

Customer Support & Sales Specialist We are seeking a skilled and driven professional to serve as the primary point of contact for our customers. Key Responsibilities: Customer Support: Handle inbound and outbound calls with professionalism and promptness. Respond to customer inquiries regarding installations, complaints, servicing, and maintenance requests....

Company Description Goanny Technologies is a leading tech product development company based in India. We provide full turnkey product development services to entrepreneurs, startups & large businesses with the latest technologies. Role Description This is a full-time on-site role located in Pune for a Customer Support representative at Goanny Technologies....