Customer Support Manager

Customer Support Manager The Customer Support Manager will lead and manage a team of customer support agents, ensuring that key performance indicators (KPIs) are met. This includes optimizing response times and maintaining a high Net Promoter Score (NPS). Key Responsibilities: Lead and manage the customer support team to ensure KPIs are met. Optimize...

Customer Support Manager Lead and manage a customer support team to achieve key performance indicators. Ongoing Responsibilities: Optimize response times and maintain high net promoter scores. Utilize analytics tools to track and improve support performance. Manage customer escalations and resolve issues efficiently. Maintain and improve the knowledge base...

Customer Support Manager Job Type: Pune, Hybrid Location: US EST Timezone (6:30PM - 2:30 AM IST) Company: Neufin Experience Required: 3+ years in SaaS customer support management Hiring Timeline: ImmediateAbout the Company:InCommon is hiring for Neufin, a company that creates cutting-edge technology solutions to accelerate the Renewable Energy transition for...

Customer Support Manager Job Type: Pune, Hybrid Location: US EST Timezone (6:30PM - 2:30 AM IST) Company: Unific Experience Required: 3+ years in SaaS customer support management Hiring Timeline: ImmediateAbout the Company:InCommon is hiring for Unific, Unific empowers B2C & B2B commerce brands to boost LTV and conversions through personalized customer...

Customer Support Manager Job Type: Pune, Hybrid Location: US EST Timezone (6:30PM - 2:30 AM IST) Company: Unific Experience Required: 3+ years in SaaS customer support management Hiring Timeline: Immediate About the Company: InCommon is hiring for Unific , Unific empowers B2C & B2B commerce brands to boost LTV and conversions through...

Customer Support Manager Job Type: Pune, Hybrid Location: US EST Timezone (6:30PM - 2:30 AM IST) Company: Unific Experience Required: 3+ years in SaaS customer support management Hiring Timeline: ImmediateAbout the Company:InCommon is hiring for Unific, Unific empowers B2C & B2B commerce brands to boost LTV and conversions through personalized customer...

Customer Support Manager

About Us:Customer Compass is a leading provider of customer experience services, empowering clients across USA, Europe, Australia, and beyond to enhance customer satisfaction and loyalty through a range of solutions including customer support, digital marketing, and performance marketing. We leverage cutting-edge technology and data-driven insights to...

We are seeking a highly skilled System Administrator to manage and maintain our IT infrastructure for clients. This role is within a Managed Service Provider (MSP) environment, requiring expertise in Windows Server administration, Microsoft 365 (M365), Azure, firewalls, remote monitoring and management (RMM) tools, and cybersecurity.Key...

Job Overview:We are looking for a dynamic and driven Customer Support & Sales Specialist to act as the key point of contact for our customers. This role involves managing end-to-end customer communication, converting leads, scheduling service appointments, upselling maintenance contracts, and supporting spare parts sales.Key Responsibilities:Customer...

Company Overview: Hawaii Tech Support is a trusted IT Partner, empowering Hawaii's economy with reliable and secure solutions since 2004.Position Summary: We seek a proactive technical support specialist to deliver first-line support for hardware, software, cloud applications, and networks in a remote work-from-home position.Key ResponsibilitiesProvide...

About Customer CompassWe are a leading provider of customer support solutions, empowering businesses across the globe to deliver exceptional experiences.As a Sales Development Representative (SDR), you will play a critical role in driving revenue growth by identifying, qualifying, and generating new business opportunities for our sales team.

Customer Support & Sales Specialist We are seeking a skilled and driven professional to serve as the primary point of contact for our customers. Key Responsibilities: Customer Support: Handle inbound and outbound calls with professionalism and promptness. Respond to customer inquiries regarding installations, complaints, servicing, and maintenance requests....

Job Type: Pune, HybridAbout the Company:InCommon is hiring for Unific, a leading SaaS platform that empowers B2C & B2B commerce brands to boost LTV and conversions through personalized customer experiences.We are seeking an experienced Customer Support Manager to lead our customer support team in ensuring exceptional service delivery and high NPS scores. Key...

About UsDocterz is a practice management solution dedicated to supporting doctors in streamlining their day-to-day operations. We understand the unique challenges faced by medical professionals and serve as an invaluable extension to their practices.The RoleThis full-time customer support role is based on-site in Pune & Hyderabad. As a Customer Support...

About Us Founded in 2016, Docterz has grown to become one of the leading software product companies helping doctors to automate processes and increase productivity. We understand this need and behave like an extension of each doctor. Allowing technology to streamline day-to-day issues such as administration and finances, we adapt to each doctor's specific...

Hawaii Tech Support is seeking a skilled System Administrator to join our team. As a key member of our IT department, you will be responsible for managing and maintaining our IT infrastructure for clients. Your expertise in Windows Server administration, Microsoft 365 (M365), Azure, firewalls, remote monitoring and management (RMM) tools, and cybersecurity...

About the Role: We are seeking an experienced Customer Support Manager to lead and manage our SaaS customer support team.Key Responsibilities: Lead the customer support team, ensuring key performance indicators (KPIs) are met.Ongoing process improvement, focusing on response times and maintaining a high net promoter score (NPS).Analytical skills to track and...

About Us Founded in 2016, Docterz has grown to become one of the leading software product companies helping doctors to automate processes and increase productivity. We understand this need and behave like an extension of each doctor. Allowing technology to streamline day-to-day issues such as administration and finances, we adapt to each doctor's specific...

About UsFounded in 2016, Docterz has grown to become one of the leading software product companies helping doctors to automate the process and increase their productivity. Docterz understands this need and behaves like an extension of each of them. Allowing technology to streamline day-to-day issues like administration and finances, it adapts to each and...