Call Quality Specialist
4 days ago
Job Title : Soft Skills Audit (Call Quality Audit) Experience : 0.5 to 6 Years Shift Time: Rotational Night Shift Job Location: Chennai - Perungulathur No Of Position : 10 Roles and Responsibilities Conduct call audits to ensure compliance with quality standards and regulations. Monitor calls for quality assurance purposes, identifying areas of excellence and areas for improvement. Participate in call calibration sessions to align with team members' performance expectations. Collaborate with the team to resolve issues related to call quality. Desired Candidate Profile 0.5-6 years of experience in BPO or customer service industry. Strong understanding of call auditing, monitoring, and calibration processes. Excellent communication skills with ability to provide constructive feedback effectively. Ability to work independently with minimal supervision while maintaining high levels of accuracy.
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Call Quality Specialist
4 days ago
Chennai, India Movate Full timeJob Title : Soft Skills Audit (Call Quality Audit) Experience : 0.5 to 6 Years Shift Time: Rotational Night Shift Job Location: Chennai - Perungulathur No Of Position: 10 Roles and Responsibilities - Conduct call audits to ensure compliance with quality standards and regulations. - Monitor calls for quality assurance purposes, identifying areas of excellence...
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Call Quality Specialist
4 days ago
Chennai, India Movate Full timeJob Title : Soft Skills Audit (Call Quality Audit) Experience : 0.5 to 6 Years Shift Time: Rotational Night Shift Job Location: Chennai - Perungulathur No Of Position : 10 Roles and Responsibilities Conduct call audits to ensure compliance with quality standards and regulations. Monitor calls for quality assurance purposes, identifying areas of excellence...
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Call Quality Specialist
4 days ago
Chennai, India Movate Full timeJob Title : Soft Skills Audit (Call Quality Audit)Experience : 0.5 to 6 YearsShift Time: Rotational Night ShiftJob Location: Chennai - PerungulathurNo Of Position: 10Roles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and regulations.Monitor calls for quality assurance purposes, identifying areas of excellence and areas...
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Call Quality Specialist
4 days ago
Chennai, India Movate Full timeJob Title : Soft Skills Audit (Call Quality Audit)Experience : 0.5 to 6 YearsShift Time: Rotational Night ShiftJob Location: Chennai - PerungulathurNo Of Position: 10Roles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and regulations.Monitor calls for quality assurance purposes, identifying areas of excellence and areas...
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Call Quality Specialist
3 days ago
Chennai, India Movate Full timeJob Title : Soft Skills Audit (Call Quality Audit) Experience : 0.5 to 6 YearsShift Time: Rotational Night ShiftJob Location: Chennai - PerungulathurNo Of Position : 10Roles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and regulations.Monitor calls for quality assurance purposes, identifying areas of excellence and...
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Call Quality Specialist
4 days ago
Chennai, India Movate Full timeJob Title : Soft Skills Audit (Call Quality Audit)Experience : 0.5 to 6 YearsShift Time: Rotational Night ShiftJob Location: Chennai - PerungulathurNo Of Position: 10Roles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and regulations.Monitor calls for quality assurance purposes, identifying areas of excellence and areas...
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Call Quality Specialist
2 days ago
Chennai, India Movate Full timeJob Title : Soft Skills Audit (Call Quality Audit)Experience : 0.5 to 6 YearsShift Time: Rotational Night ShiftJob Location: Chennai - PerungulathurNo Of Position: 10Roles and Responsibilities- Conduct call audits to ensure compliance with quality standards and regulations.- Monitor calls for quality assurance purposes, identifying areas of excellence and...
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Call Quality Specialist
1 day ago
Chennai, India Movate Full timeJob Title : Soft Skills Audit (Call Quality Audit)Experience : 0.5 to 6 YearsShift Time: Rotational Night ShiftJob Location: Chennai - PerungulathurNo Of Position: 10Roles and Responsibilities- Conduct call audits to ensure compliance with quality standards and regulations.- Monitor calls for quality assurance purposes, identifying areas of excellence and...
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Call Quality Analyst
1 week ago
Chennai, Tamil Nadu, India Jesus Calls Full time ₹ 2,00,000 - ₹ 2,50,000 per yearJob Purpose:The Call Quality Analyst is responsible for monitoring, evaluating, and improving the quality of calls handled across various languages by Prayer Intercessors. The role ensures consistency, empathy, and excellence in every call, aligning with the ministry's communication standards and values.Key Responsibilities:Listen to and evaluate...
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Call Quality Analyst
5 days ago
Chennai, Tamil Nadu, India Movate Technologies Full time ₹ 2,50,000 - ₹ 7,50,000 per yearInterview Date & Time: 12th Nov and 10:00 AM to 2:00 PMVenue:Address: B14, Phase 1, MEPZ SEZ, Tambaram Sanatorium, Chennai, Tamil Nadu 600045Contact Person: Mr. Vignesh SekarRoles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and regulations. Monitor calls for quality assurance purposes, identifying areas of excellence...
