Customer Success Manager
3 weeks ago
About Turns:
Turns is a US-based SaaS company that provides innovative solutions for laundromats and dry cleaners. Our platform helps businesses streamline their operations, increase efficiency, grow business and improve customer satisfaction. We are a rapidly growing company with a talented and dedicated team, and we are committed to making a positive impact on the industries we serve.
If you are looking for a challenging and rewarding opportunity to be part of a dynamic and fast-paced team, we encourage you to apply for the Customer Success Manager role at Turns.
Benefits & Perks:
- Competitive salary and benefits package.
- Opportunities for growth and advancement within the company.
- A supportive and collaborative work environment.
- Access to cutting-edge technology and tools.
Working Hours: India Shift (09 AM IST to 06 PM IST)
Responsibilities:
- Develop and maintain strong relationships with our customer base to ensure customer satisfaction and success.
- Collaborate with the sales team to ensure customer success and adoption of our products and services.
- Monitor customer engagement and usage of our platform to identify opportunities for growth and upsell.
- Act as the primary point of contact for customer inquiries and resolve any issues that arise.
- Collaborate with the product and engineering teams to ensure customer feedback is incorporated into product development.
- Provide training and onboarding to new customers to ensure their successful adoption of our platform.
Requirements:
- Strong customer-focused approach with the ability to manage and prioritize customer needs.
- Excellent communication skills, both written and verbal, with the ability to build strong relationships with customers.
- Ability to work in a fast-paced and dynamic environment.
- Experience with customer success, account management, or related customer-facing roles.
- Understanding of the SaaS industry and experience with SAAS platforms is a plus.
-
Customer Success Manager
3 weeks ago
Noida, Uttar Pradesh, India Talentoj Full timeAre you a growth-driven manager who thrives on expanding business within existing accounts? We are seeking a results-driven Customer Success Manager with experience in account farming, mining, and business expansion. The ideal candidate will be responsible for driving growth, identifying new opportunities, and maintaining strong customer relationships to...
-
Customer Success Manager
4 weeks ago
Noida, Uttar Pradesh, India CodeVyasa Full timeJob Description:As a Customer Success Manager, you will be the primary point of contact for our customers, ensuring they achieve maximum value from our products/services. You will build strong client relationships, understand their needs, and proactively drive adoption and retention strategies.Key Responsibilities:- Customer Onboarding: Guide new customers...
-
Customer Success Manager
5 hours ago
Noida, Uttar Pradesh, India Centilytics | Intelligent Cloud Management Full timeAbout Company: Centilytics, an Intelligent cloud management platform, serves as a governance, security & optimization tool to save unnecessary cloud spend with 360-degree visibility. It pinpoints loopholes in the cloud infrastructure to put the resources into optimum utilization and check the entire infrastructure for threats and malicious attacks. ZARTHI is...
-
Customer Success Manager
3 weeks ago
Noida, Uttar Pradesh, India Extramarks Full timeAbout the Company :-Extramarks is a K-12 digital learning solution provider, offering best of pedagogy and technology to create a child-centric, teaching-learning environment - in school and at home. Keeping pace with today's globalization and technological innovation in education - Extramarks empowers young learners to have anytime-anywhere access to...
-
Customer Success Manager
3 weeks ago
Noida, Uttar Pradesh, India Unistal Global Full timeWe are currently looking for "Customer Success Manager" for Noida location.Job Location: NoidaNo. of Opening: 2About UsWith more than 250 people, 50+ products, 5000 channels, 5 million+ satisfied customers and presence in 35+ countries, Unistal (www.unistal.com) has achieved the unique distinction of being the only company covering the aspects in the field...
-
Customer Success Manager
3 weeks ago
Noida, Uttar Pradesh, India Unistal Global Full timeWe are currently looking for "Customer Success Manager" for Noida location. Job Location: Noida No. of Opening: 2 About Us With more than 250 people, 50+ products, 5000 channels, 5 million+ satisfied customers and presence in 35+ countries, Unistal ( has achieved the unique distinction of being the only company covering the aspects in the field...
-
Customer Success Strategist
3 days ago
Noida, Uttar Pradesh, India Credgenics Full timeAbout Us:Credgenics is a leading provider of innovative solutions in the BFSI industry. We are committed to delivering exceptional customer experiences through our cutting-edge technology and strategic partnerships.Job Description:Customer Success & Growth Strategy: Develop and implement customer success strategies that drive revenue growth, adoption, and...
-
Customer Success Strategist
2 weeks ago
Noida, Uttar Pradesh, India Credgenics Full timeCredgenics is a pioneering company in the Indian BFSI sector, revolutionizing customer success through innovation and excellence. We're seeking an Associate Director to lead our Customer Success team, driving growth, adoption, and expansion for our key accounts.Job DescriptionKey Responsibilities:Develop and execute customer success strategies, aligning with...
-
Customer Success Strategist
7 days ago
Noida, Uttar Pradesh, India LeadSquared Full time**Company Overview:**LeadSquared is a leading provider of cloud-based sales and marketing automation solutions. Our mission is to empower businesses to achieve their growth goals by delivering exceptional customer experiences.**Job Summary:**We are seeking a highly motivated and experienced Customer Success Strategist to join our team. As a Customer Success...
-
Customer Success Liaison
2 weeks ago
Noida, Uttar Pradesh, India EXL IT service management Full timeJob OverviewWe are seeking a highly skilled Customer Success Liaison to join our team at EXL IT Service Management. As a key member of our client support team, you will play a vital role in ensuring the success of our clients by providing exceptional support and services.
-
Sr. Customer Success Account Manager
4 days ago
Noida, Uttar Pradesh, India Adobe Full timeJob DescriptionThe Adobe DALP Sales team is looking for a techno functional customer success & renewal manager to join our customer success team.Adobe'sPASSsolution whichis a multiscreenAuthenticationplatform that helps broadcasters, cable networks, and service providerstocreate and monetize engaging, personalized viewing experiencesand we are looking for...
-
Head of Customer Success and Engagement
1 week ago
Noida, Uttar Pradesh, India Credgenics Full timeJob DescriptionWe are seeking an experienced Associate Director Customer Success to join our team. The successful candidate will have a proven track record of driving customer retention, adoption, and expansion in the Indian BFSI segment. They will lead our team of Success Managers in developing and executing customer success strategies to drive revenue...
-
Digital Customer Success Professional
4 days ago
Noida, Uttar Pradesh, India Web solutions Full timeWe are looking for a skilled Customer Success Manager to help us deliver exceptional customer experiences and drive business growth through effective relationship management and strategic planning. The successful candidate will have a deep understanding of e-commerce operations and the ability to communicate complex information effectively to customers and...
-
Customer Success
1 week ago
Noida, Uttar Pradesh, India Credgenics Full time**About Us**Credgenics is a rapidly growing fintech company that specializes in providing innovative solutions to businesses. Our goal is to empower entrepreneurs and businesses to achieve their full potential by offering them cutting-edge tools and expertise.Job Title: Associate Director Customer SuccessWe are looking for a seasoned professional to join our...
-
Director-Customer Success
6 days ago
Noida, Uttar Pradesh, India Innovaccer Full timeHello You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer. Customer Success at InnovaccerOur mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization's business goals. If you're passionate...
-
com - Customer Success Manager - Calculus
1 week ago
Noida, Uttar Pradesh, India iimjobs Full timeWhat is Calculus:Calculus by iimjobs.com & hirist.tech is a talent mapping and salary benchmarking tool that provides real-time insights into industry compensation trends and talent availability, helping companies make data-driven hiring decisions.Why this role matters:As a Customer Success Manager, you won't just support customers-you'll be their strategic...
-
Customer Success Engineer
5 hours ago
Noida, Uttar Pradesh, India gatewAI Full timeTechnical Deployment & Customer Success Engineer – SaaS Product About Us:GatewAI is a fast-growing service aggregator for GCCs, helping global organizations set up and scale in India. Description:We are seeking a passionate Technical Deployment & Customer Success Engineer to join our growing team. This role will be instrumental in deploying our SaaS based...
-
Customer Success Associate
6 days ago
Noida, Uttar Pradesh, India Trackier Full timeAt Trackier, we're building SaaS (software as a service) products that are used in more than 20+ countries across the world. Over the last 8 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across...
-
Customer Success Associate
2 weeks ago
Noida, Uttar Pradesh, India Kratikal Full timeKey Responsibilities:- Client Onboarding & Project Kickoff: Ensure smooth onboarding for long-term success.- Database Management (Storing and Maintaining) on Zoho CRM- Cross-functional Collaboration: Work with Customer, VAPT, Compliance, Sales, and Accounts teams.- Follow-ups & Engagement: Maintain regular communication, gather feedback, and enhance product...
-
Customer Success Manager
2 weeks ago
Noida, Uttar Pradesh, India Consulting Mantri Full timeDevelops Healthy Customer RelationshipEnhances Customer TrainingEvaluates and Analyzes Customer NeedsBuilds Trust and Transparency with ClientsOnboard New ClientsActs as a Customer AdvocateEncourages Customers to Upgrade their ProductsPromotes Customer Loyalty