Client Success Manager
3 weeks ago
📌 Important: To ApplyPlease complete the following:Math/Logic Quiz (https://forms.Gle/dnh8NdeCJKwDTK9r8)Enterprise SaaS Questionnaire (https://forms.Gle/PLm3qY67TMGK4ePV7)Send your resume with a cover letter explaining why this is the right job for you to: 📧 jobs@icaresoftware.comApplications without the above will not be considered.About iCare Software and the CSM RoleiCare is a U.S.-based enterprise SaaS company with 25+ years of industry experience. We help early education organizations streamline operations, improve financial performance, and enhance child development tracking through powerful, flexible software.We are hiring Customer Success Managers to join our team remotely from India. This hands-on role involves both strategic onboarding and technical customer support. You will work closely with new and existing clients to ensure their success — from implementation and training to ongoing support and optimization. You’ll need to be ready on day one with a solid understanding of B2B SaaS processes, workflows, and customer success best practices.⏰ This is a full-time remote role requiring work during U.S. business hours (typically 6:00 PM to 4:00 AM IST).Let’s transform childcare together.What You’ll Do🧭 Onboarding New Customers (Implementation)Business Consulting: Hold meeting/s to discover and document each client’s business needsSolution Engineering: Discuss potential solutions internally and get customers’ approvals. Configure the approved solution in the software and validate with test casesTraining: Deliver training to stakeholders (owners, directors, admins)Go Live Help: Serve as a trusted consultant during rollout🛠️ Ongoing SupportProvide Tier 2/3 support on business issues (e.G., finance, administration, reporting, child development outcomes, BI/AI tools)Troubleshoot user issues and coordinate with the dev team when neededStrengthen relationships with customers by understanding their evolving goalsWhat We’re Looking ForExperience in Customer Success, Client Onboarding, or Account Management for a B2B SaaS productStrong business communication and problem-solving skillsExperience in the childcare or education industry is a strong plusThe ability to work independently and follow structured workflowsAvailability to work full-time during U.S. business hours (IST evening/night shift)
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Client Success Manager
1 week ago
Delhi, Delhi, India Haleemwalapk Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionHiRemoters by helps you access a world of tech talent, remotely. HiRemoters connects businesses with highly skilled remote tech professionals, making global hiring seamless. We offer outstaffing, global payroll, compliance management, and employer of record (EOR) services, ensuring your remote team is hired legally and...
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Client Success Manager
7 days ago
Delhi, Delhi, India visko Full time ₹ 4,80,000 - ₹ 72,00,000 per yearKey Responsibilities:Client Onboarding and Project Planning (Communication)Single Point of Contact for ClientsProject Coordination\Relationship ManagementProgress Tracking and ReportingIssue ResolutionFeedback and Continuous ImprovementRequirementsExperience: 3 year to 5 yearsSalary Range: 40K to 60KNote: Candidates must have prior experience in Customer...
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Client Success Manager
3 weeks ago
New Delhi, India Zyeta Full timeRole: Client Success Officer Experience - 3 yearsZyeta is much more than a design and build company – we transform lives through innovative workplace design. We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels. We believe amazing...
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Client Success Manager II
1 week ago
Delhi, Delhi, India Meltwater Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWhat Were Looking For:Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customersWe're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiencesAs a Customer Success Manager, your focus will be on...
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Client Success Associate
1 week ago
Delhi, India Yo Hr Consultancy Full time**Client Success Associate** Location - Delhi Experience - 1 to 3 years **Must have-** Experience in Client Success Experience in B2B SAAS Company **Job Responsibilities-** - Act as a Techno-Functional Consultant and maximize adoption - Assist & train Clients to use the system to its full extent and help them to resolve their support queries - Increase...
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Client Success Executive
2 weeks ago
Delhi, India Optimise Full timeWho We Are:The Optimise Media Group is a global performance advertising company, with over 10 international offices with operations across 5 continents including UK, SEA, Australia, India, and MEA.We work with an enviable client portfolio including many of the biggest global brand names. We deliver successful performance marketing campaigns for clients...
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Client success executive
2 weeks ago
Delhi, India Optimise Full timeWho We Are:The Optimise Media Group is a global performance advertising company, with over 10 international offices with operations across 5 continents including UK, SEA, Australia, India, and MEA.We work with an enviable client portfolio including many of the biggest global brand names. We deliver successful performance marketing campaigns for clients...
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Client Success Executive
2 weeks ago
Delhi, India Optimise Full timeWho We Are:The Optimise Media Group is a global performance advertising company, with over 10 international offices with operations across 5 continents including UK, SEA, Australia, India, and MEA.We work with an enviable client portfolio including many of the biggest global brand names. We deliver successful performance marketing campaigns for clients...
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Client Success Executive
2 weeks ago
Delhi, India Optimise Full timeWho We Are: The Optimise Media Group is a global performance advertising company, with over 10 international offices with operations across 5 continents including UK, SEA, Australia, India, and MEA. We work with an enviable client portfolio including many of the biggest global brand names. We deliver successful performance marketing campaigns for clients...
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Client Success Executive
3 weeks ago
New Delhi, India Ascend Full timeAbout Ascend HSIAscend HSI is a US-based global advisory and consulting firm focused on delivering high-impact solutions in Immigration services, legal-tech, business advisory. We partner with clients and organizations to create transformative outcomes, leveraging innovation, technology, and deep domain expertise. Ascend is an organization that specializes...