Current jobs related to Technical Support Engineer - Bengaluru, Karnataka - Learnyst
-
Technical Support Engineer
6 days ago
Bengaluru, Karnataka, India Mazumdar Shaw Medical Foundation Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Vacancy: Technical Support Engineer (Electrical/Electronics/Biomedical)Location:Mazumdar Shaw Medical Foundation, BengaluruJob Type:Full-timeIndustry:Laboratory instruments / Engineering ServicesExperience:0–3 yearsSalary:Competitive and based on experienceShift:Day & Night Shift (rotational)About the Role:We are seeking a motivated and technically...
-
Technical Support Engineer
6 days ago
Bengaluru, Karnataka, India iMerit Technology Full time US$ 90,000 - US$ 1,20,000 per yearThe Technical Support Engineer will be responsible for providing technical assistance, troubleshooting, and solutions to clients and internal teams. The role requires a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.Responsibilities:Diagnose,...
-
Technical Support Engineer
22 hours ago
Bengaluru, Karnataka, India Quizizz Full timeWhat you'll do :- Troubleshoot, triage, and qualify technical cases before escalating to Engineering by assessing severity, business impact, and required expertise, and systematically organizing issues for efficient resolution.- Lead root cause investigations by gathering comprehensive diagnostics, obtaining relevant logs, and replicating reported bugs to...
-
Technical Support Engineer
6 days ago
Bengaluru, Karnataka, India ClanX Full time US$ 80,000 - US$ 1,20,000 per yearTechnical Support Engineer to provide first-line technical assistance for enterprise customers using Portkey's AI Gateway and observability tools, combining strong coding skills with a customer-first mindset.Company detailsPortkey AI is building the next-gen AI infrastructure stack to support enterprises scaling their GenAI applications in...
-
Technical Support Engineer
6 days ago
Bengaluru, Karnataka, India ClanX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTechnical Support Engineer to provide first-line technical assistance for enterprise customers using Portkey's AI Gateway and observability tools, combining strong coding skills with a customer-first mindset. Company details Portkey AI is building the next-gen AI infrastructure stack to support enterprises scaling their GenAI applications in production. ...
-
Technical Support Engineer
4 days ago
Bengaluru, Karnataka, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
-
Technical Support Engineer
6 days ago
Bengaluru, Karnataka, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
-
Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Check Point Software Full timeWe are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical...
-
Technical Support Engineer
7 days ago
Bengaluru, Karnataka, India Coders Brain Technology Private Limited Full timeWe are looking for a proactive and highly communicative Tech Support / Platform Support Engineer lead to join our team. The ideal candidate will have hands-on experience in technical support across platforms, strong analytical skills, and the ability to troubleshoot issues effectively. Familiarity with JavaScript or related tech stacks will be a strong...
-
Technical Support Engineer
4 days ago
Bengaluru, Karnataka, India Total CollectR Virtual Collector & Debt Negotiator Full timeAt Total CollectR, we're reshaping the collections industry with AI-driven technology that helps lenders, agencies and medical providers recover past-due balances more efficiently and compliantly. We're a fast-growing SaaS startup where innovation, ownership, and impact matter every day.We're looking for a Technical Support & Sales Engineer to join our sales...
Technical Support Engineer
1 month ago
About Learnyst
We are a Nasscom 10K startup and Amazon technology partner with many paying customers with great market traction. We help educators to sell courses on their website & mobile apps. We are building Shopify for education. We want to make quality education affordable, easily accessible, and engaging.
Nice, but what do we do? We provide complete technology solutions and marketing guidance required for educators to sell courses on their branded web and mobile learning apps. Using Learnyst, educators can grow their academy online. For more information, please visit https://www.learnyst.com
Responsibilities
Learnyst is looking for a Technical Support Engineer to research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware, and following standard procedures to escalate unresolved issues to the appropriate internal teams.
- Handle simple product questions to more complex technical support issues via email, chat, and phone.
- Identify and troubleshoot technical issues experienced by customers.
- Coordinate with QA, Sales, and the engineering team to resolve errors and bugs.
- Prioritize customer interactions to help fulfill urgent customer needs.
- Ensure proper recording and closure of all issues
- Document knowledge in the form of a knowledge base, tech notes, and articles
- Follow the SLA for issues concerning the severity
- Maintain a deep understanding of Learnyst products, build content, and educate customers about the most relevant features for their specific business needs
- You will be talking to customers over email, phone, live chat, and screen-sharing sessions
Requirements
- Bachelor's degree with 0-1 year of experience, preferably with Computers
- Must have excellent English verbal communication skills and telephone manners
- Excellent writing skills and Email, Chat & phone etiquette
- Knowledge of operating systems, web services, networking, and APIs.
- Basic technical understanding of Android, iOS apps, and browsers, including HTML/CSS & JavaScript.
- Excellent client-facing skills
- 5-day work week with rotational week offs
Perks And Benefits
- Competitive salary
- Working hours - 10 AM to 7:00 PM IST
- Exposure to growing your career in a startup. If proven, the option to switch careers to other domains
- Great work environment and opportunity to learn
- Free Food and Snacks: You'll never have to worry about your hunger pangs. We provide food and snacks throughout the day.
Interested individuals can share their resume at sharath@learnyst.com.
