Operations Support Analyst

4 weeks ago

Chandigarh, Chandigarh, India Kay Consulting Services Full time

Company Description

Kay Consulting Services is a technical solutions firm providing services such as data analytics, software development, underwriting and more.

Our goal is to empower businesses by providing cost-effective and innovative solutions for their technical and backend processes. By leveraging our expertise, we enable clients to focus on innovation and their core competencies while we take care of the technical complexities.

Role Description

We are seeking a Operations Support Analyst to join our dynamic technical team. The Operations Support Analyst is an entry level role which is critical in ensuring the smooth operation of our sales and renewals processes by providing analytical insights, administrative support, and coordination assistance. This position offers an exciting opportunity for individuals who are detail-oriented, analytical, and thrive in a fast-paced, collaborative environment. This is a full-time on-site role located in Mohali, Punjab.

Key Responsibilities

As a Operations Support Analyst, you will be responsible for various day-to-day tasks:

  • Providing analytical support(analyzing incoming data, quoting etc.)
  • Assisting with finance, sales and renewals-related activities
  • Co-ordinating with senior consultants to establish sales & renewal business exhibits in the online quoting tool, while maintaining high accuracy rates on financial exhibits and increasing TAT.
  • Maintaining customer records in CRM systems

Qualifications

  • Bachelor's degree in Business Administration, Finance, Engineering, or a related field
  • Strong analytical skills with proficiency in data analysis tools such as Microsoft Excel, Tableau, or Salesforce
  • Excellent organizational and multitasking abilities, with a keen attention to detail
  • Proficiency in Microsoft Office Suite
  • Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders
  • 1-2 years of experience in sales support, business analysis, or a similar role is preferred
  • Familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales automation tools is preferred.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Why Join Us

This is an exciting opportunity to be part of a high-performing team in a rapidly growing organization. As a Operations Support Analyst, you will play a pivotal role in driving sales and renewal success through data analysis and process optimization. You will have the opportunity to work closely with talented professionals across different departments and contribute to the achievement of our sales objectives. If you are passionate about operations and enjoy working in a collaborative environment, we encourage you to apply.

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