Head of collections – IT Lead, Mumbai
3 weeks ago
Job Description:
Understand KPIs of Collection team and align IT Strategy with them to help Collection team to
meet their KPIs using Collection application.
Provide un-interrupted support to Collection team to ensure meeting 100% targets of collection
team.
? evaluate vendors for Collection application.
? drive implementation of Collection application.
? drive automation and digitization of collection processes.
? Evaluate to be processes and map with available functionalities of identified application
to minimize customization.
? Create clear communication plan for all the stakeholders.
? Set up periodic meet with required stakeholders.
? Drive project status calls & establish delivery plan of action with the help of vendor &
business teams
? Keep track on all the communication between vendor & business teams.
? Able to communicate & collaborate with large scale cross functional teams.
? Understanding of project dates & delays if any.
? Maintain up to date communication plan for all the stakeholders .
? Best practice of other companies in field of Collection.
? Project management and execution excellence
Key Skills :
It Lead-
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