
Order Management and Billing
4 days ago
Job Title: Order Management & Billing Analyst II
Location: Bangalore
Language: Japanese (Mandatory)
Responsible for the following major activities:
- Coordination of order processing and billing activities for Order Management contracts
- Supervision and daily task management of Customer Advocate Team that oversees the following areas:
- Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing
- Maintaining of equipment database and processing, updating movements, additions and cancellations
- Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system
- Adhering to the procedures in compliance with NCR Voyix policies
- Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results
- Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices
- Providing internal and external audit support as requested
Education: Bachelor's degree in finance, Accounting, Business Administration, or a related field.
Experience:
- Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer)
- Minimum of 1 years of experience in Order Management and Billing, preferably within a global or multinational company.
- Basic Qualifications
- Strong problem solving and customer service skills
- Ability to communicate well with all involved parties on different level of the process
- Dedication
- Strong sense of accountability
- High sense of urgency
- Must possess a passion for delivering excellent service and problem solving
Preferred Qualifications
- Outsourced exposure or experience preferred
- Global/multi-Country experience strongly preferred
- Analytical skills
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