Major Incident Manager

6 days ago

Kolkata, India Tata Consultancy Services Full time

Greetings from Tata Consultancy Services


We are hiring for Major Incident SME


Experience: 4-6 years

Location: Kolkata

Date of Interview: 08-Oct-2025(Wednesday)

Mode of Interview: Virtual

Required Technical Skillset:

  • Excellent communication and customer handling skills
  • Knowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions
  • Hands on experience in handling major incidents in production and providing regular comms update during MI process and bridge calls
  • Experience in decision-making processes during incident response, investigation, recovery, and restoration to normal operations
  • Experience in working in SLA based and 24/7 support model.


TCS Eligibility Criteria:

  • BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post Qualification.
  • Only Full-Time courses would be considered.
  • Candidates who have attended TCS interview in the last 1 month need not apply.

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