
Major Incident Manager
2 days ago
Greetings from Tata Consultancy Services
We are hiring for Major Incident SME
Experience: 4-6 years
Location: Kolkata
Date of Interview: 08-Oct-2025(Wednesday)
Mode of Interview: Virtual
Required Technical Skillset:
- Excellent communication and customer handling skills
- Knowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions
- Hands on experience in handling major incidents in production and providing regular comms update during MI process and bridge calls
- Experience in decision-making processes during incident response, investigation, recovery, and restoration to normal operations
- Experience in working in SLA based and 24/7 support model.
TCS Eligibility Criteria:
- BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post Qualification.
- Only Full-Time courses would be considered.
- Candidates who have attended TCS interview in the last 1 month need not apply.
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