
ServiceNow Incident Management
2 days ago
TCS is Hiring ServiceNow Incident Management For Kolkata location
Experience : 4 - 6 years
Mode of interview: Virtual
Location : Kolkata
JOB DESCRIPTION:
Must have:
- Excellent communication and customer handling skills
- Knowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions.
- Hands on experience in handling major incidents in production and providing regular comms update during MI process and bridge calls.
- Experience in decision-making processes during incident response, investigation, recovery, and restoration to normal operations.
- Experience in working in SLA based and 24/7 support model.
- Experience in Change management procedures.
Good to have:
- Knowledge of JIRA ticketing tool
- Knowledge of Slack
- Knowledge of Confluence
- Overall knowledge of Service now.
-
Major Incident Manager
2 days ago
Kolkata, West Bengal, India, West Bengal Tata Consultancy Services Full timeGreetings from Tata Consultancy Services!!We are hiring for Major Incident SME!!Experience: 4-6 yearsLocation: KolkataDate of Interview: 08-Oct-2025(Wednesday)Mode of Interview: VirtualRequired Technical Skillset:Excellent communication and customer handling skillsKnowledge of investigation to determine the root cause of major incidents, identifying...
-
ServiceNow Architect
2 weeks ago
Kolkata, West Bengal, India Apexinfy Technologies Full time ₹ 18,81,909 - ₹ 25,00,000 per yearDesign and implement backend components of the ServiceNow Service Portal using Javascript, Glide API, and other server-side technologies. Create and manage server-side scripts including Script Includes, Business Rules, Workflow scripts, and UI Actions. Develop custom APIs and integrations to support data retrieval and manipulation within the ServiceNow...
-
ServiceNow Developer
2 weeks ago
Kolkata, West Bengal, India Apexinfy Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per yearDesign and implement backend components of the ServiceNow Service Portal using Javascript, Glide API, and other server-side technologies. Create and manage server-side scripts including Script Includes, Business Rules, Workflow scripts, and UI Actions. Develop custom APIs and integrations to support data retrieval and manipulation within the ServiceNow...
-
Hiring For ServiceNow Architect CSM
5 days ago
Kolkata, West Bengal, India Mpowerment Resources LLP Full time ₹ 25,00,000 - ₹ 35,00,000 per yearHiring for ServiceNow Architect CSM (Pre-Sales & Post-Sales)Experience:8 Years - 12 YearsLocation: Mohali, PunjabMode: Full-time, On-siteTimings: 4pm-1 am (Home drop for Females); 5 days workingBudget: 25 LPA - 35 LPARole OverviewWe are looking for a ServiceNow Architect with proven expertise in Customer Service Management (CSM), especially in the...
-
Escalation Manager
4 weeks ago
Kolkata, West Bengal, India Capgemini Engineering Full timeRole : Escalation Manager (support, Incident , KPI, RCA or root cause)Experience Range: 9-14 YearsLocation: Bangalore/GurgaonAvailability: ImmediateAbout Role Escalation Manager's primary responsibility is to manage and resolve escalated customer issues, ensuring efficient and effective resolutions. You will work with stakeholders across all levels of the...
-
Senior Cybersecurity Engineers
2 days ago
Kolkata, West Bengal, India, West Bengal ITC Infotech Full timeSenior Cybersecurity Engineers - (DLP, Email Security, Endpoint Security)Location : KolkataMode : Fulltime Work from Office (6 Days)Shift : General Job Description:ITCI is hiring seasoned Senior Cybersecurity Engineers to fortify our enterprise security landscape. The role involves deep technical expertise in Endpoint Protection, DLP, IAM, and Email...
-
Cyber Security Engineer
2 days ago
Kolkata, West Bengal, India, West Bengal Unified Infotech Full timeAbout UnifiedEmbark on a transformative journey with Unified Infotech, a beacon of innovation and excellence in the tech consulting and software development landscape for over 14 years. We are dedicated to designing custom, forward-thinking web, mobile, and software solutions for a diverse clientele, from burgeoning MSMEs to towering Enterprises. Our mission...
-
Network SDWAN implementation Engineer
2 days ago
Kolkata, West Bengal, India, West Bengal Tata Consultancy Services Full timeTCS present an excellent opportunity for Network SDWAN implementation EngineerJob Location: KolkataExperience required : 4-6 YrsSkills: Network SDWANLAN (Local Area Network):Configure, and maintain LAN infrastructure including switches, routers, access points, and cabling.Manage VLANs, port configurations, and network segmentation for performance and...
-
MuleSoft Ops/Support Engineer
1 day ago
Kolkata, West Bengal, India Phygital Insights Full time ₹ 12,00,000 - ₹ 36,00,000 per yearFull time|Work From OfficeThis Position is Currently OpenDepartment / Category:ENGINEERListed on Sep 04, 2025Work Location:KOLKATAJob Descritpion of MuleSoft Ops/Support Engineer6–8 Years of Relevant ExperienceRequired SkillsHands-on experience in MuleSoft Runtime Manager, CloudHub, On-Prem Runtime, and API GatewayFamiliarity with log analysis tools...
-
L1 Support Engineer
2 weeks ago
Kolkata, West Bengal, India RT Network Solutions Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per yearRole: L1 Support EngineerLocation: DubaiProject Duration: 12 monthsJob Summary:We are seeking a Level 1 Technical Support Engineer to provide first-line technical support for IT systems, ensuring smooth operations across hardware, software, and network environments. This role involves incident management, troubleshooting, preventive maintenance, and working...