Servicenow incident management

3 weeks ago


Kolkata, India Tata Consultancy Services Full time

TCS is Hiring Service Now Incident Management For Kolkata locationExperience : 4 - 6 yearsMode of interview : VirtualLocation : KolkataJOB DESCRIPTION:Must have:Excellent communication and customer handling skillsKnowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions.Hands on experience in handling major incidents in production and providing regular comms update during MI process and bridge calls.Experience in decision-making processes during incident response, investigation, recovery, and restoration to normal operations.Experience in working in SLA based and 24/7 support model.Experience in Change management procedures.Good to have:Knowledge of JIRA ticketing toolKnowledge of SlackKnowledge of ConfluenceOverall knowledge of Service now.



  • Kolkata, India Jade Global Full time

    ServiceNow DeveloperJob Description ServiceNow Development & Customization : Design, develop, and implement custom -applications, modules, and integrations on the ServiceNow platform. This includes writing efficient JavaScript and Glide Scripting, configuring modules like ITSM, and HRSD, and building Business Rules, Workflows, Flows, and Service Portal...


  • Kolkata, West Bengal, India, West Bengal Tata Consultancy Services Full time

    TCS is Hiring ServiceNow Incident Management For Kolkata locationExperience : 4 - 6 yearsMode of interview: VirtualLocation : KolkataJOB DESCRIPTION:Must have:Excellent communication and customer handling skillsKnowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions.Hands...


  • Kolkata, West Bengal, India Tata Consultancy Services Full time

    **Must-Have**: ServiceNow ITSM with CMDB - ServiceNow ITSM Incident, Change, Problem management and CMDB Asset Management developers - Hands-on experience in integration and Service Portal development - Have worked on cloning and upgradation of ServiceNow instance. Must be aware of the latest modules of ServiceNow version - Serve as a key technical resource...

  • ServiceNow Developer

    2 weeks ago


    Greater Kolkata Area, India Awign Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    DescriptionRole Overview :We are looking for a ServiceNow Developer / Consultant with strong experience in ITSM and CMDB modules. The ideal candidate will be responsible for developing, configuring, and maintaining ServiceNow applications and integrations that support IT infrastructure projects. This role requires a mix of hands-on technical skills,...

  • Servicenow

    2 weeks ago


    Kolkata, West Bengal, India Tata Consultancy Services Full time

    **Must have**: ServiceNow Certified Application Developer ITSM modules including Incident, Problem, Change, CMDB, Asset, Notify, Asset Management, Service Portal, Agent Workspace, Business Rules, UI Policies, UI Actions,, Notifications, Transform Maps Qualifications :BACHELOR OF TECHNOLOGY

  • ServiceNow GRC

    2 weeks ago


    Greater Kolkata Area, India QBrainX Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title :ServiceNow GRC - Supply Chain Management (SCM) DeveloperExp level :5+ YearsJob Location :Remote, India (India-based candidates only)Job Type :Full-time / PermanentIntroductionWe are seeking an experienced ServiceNow GRC - SCM Developer to join our growing team. This is a fantastic opportunity for individuals with over 5 years of experience working...

  • ServiceNow Developer

    4 hours ago


    Greater Kolkata Area, India Lexmark Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • ServiceNow Developer

    2 weeks ago


    Greater Kolkata Area, India Technozis Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We are looking for an experienced ITSM Developer to join our growing ServiceNow team. This is a remote opportunity where you will be responsible for designing, developing, and maintaining IT Service Management (ITSM) solutions on the ServiceNow platform.The ideal candidate will have 4+years of ServiceNow development experience, with strong expertise in the...


  • Kolkata, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!!We are hiring for Major Incident SME!!Experience: 4-6 yearsLocation: KolkataDate of Interview: 08-Oct-2025(Wednesday)Mode of Interview: VirtualRequired Technical Skillset:Excellent communication and customer handling skillsKnowledge of investigation to determine the root cause of major incidents, identifying...


  • Kolkata, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!!We are hiring for Major Incident SME !!Experience: 4-6 yearsLocation: KolkataDate of Interview: 08-Oct-2025(Wednesday)Mode of Interview: VirtualRequired Technical Skillset:Excellent communication and customer handling skillsKnowledge of investigation to determine the root cause of major incidents, identifying...