Telesales Specialist

3 weeks ago

Chennai, Tamil Nadu, India Covenant Consultants Full time

Company Overview

Covenant Consultants is a leading Executive Search and Recruitment Firm headquartered in Chennai, Tamil Nadu. With a dedicated team of over 350 recruitment specialists, Covenant is renowned for its expertise in human capital and commitment to delivering exceptional service. Our consultants excel in head hunting, timely delivery, and maintaining steadfast service quality. We cater to a vast array of industries, providing unmatched recruitment services globally.

Job Overview

Join our dynamic team at Covenant Consultants as a Telesales Specialist based in Chennai. This is an entry-level position suitable for freshers with 0 to 1 year of work experience. As a Telesales Specialist, Utilizing effective communication and sales techniques to drive business growth. Your contributions will play an integral part in strengthening client relationships and promoting our recruitment services.

Qualifications and Skills

  • Exemplary communication skills, both verbal and written, to engage effectively with diverse clients.
  • Proficiency in sales techniques, allowing for persuasive and influential interactions with potential customers.
  • Experience in customer relationship management, fostering long-lasting and trustful client partnerships.
  • In-depth product knowledge to articulate the benefits and features of our services effectively.
  • Strong negotiation skills to reach beneficial agreements and close sales successfully.
  • Resilience in handling rejections and maintaining a positive outlook while engaging with prospects.
  • Effective time management skills to prioritize tasks and maximize productivity in a fast-paced setting.
  • Experience in cold calling, initiating interest and rapport with potential clients to expand our reach.

Roles and Responsibilities

  • Conduct outbound calls to prospective clients, presenting our recruitment services to generate leads.
  • Identify customer needs and propose optimal solutions to enhance client satisfaction and business growth.
  • Maintain accurate records of phone calls, client interactions, and sales progress in the CRM system.
  • Collaborate with the sales team to improve sales techniques and strategies for better results.
  • Follow up with potential leads through email and phone to nurture client relationships and secure deals.
  • Stay updated on industry trends and company offerings to provide informed recommendations.
  • Meet or exceed monthly and quarterly sales quotas to contribute to the company's revenue objectives.
  • Participate in training sessions and workshops to enhance sales skills and product knowledge.

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