Customer Experience Specialist

Company DescriptionEcomous is a D2C brands accelerator where we have exciting D2C brands across different niches like haircare, pet, and wellness.Role DescriptionThe Sales & Customer Experience Specialist will be responsible for ensuring a positive customer journey, from handling customer calls and following up with them regularly, to resolving issues and...

Company Description Ecomous is a D2C brands accelerator where we have exciting D2C brands across different niches like haircare, pet, and wellness. Role Description The Sales & Customer Experience Specialist will be responsible for ensuring a positive customer journey, from handling customer calls and following up with them regularly, to resolving...

Company DescriptionRestoring nature's balance, as we nurture new roots, fight against the loss of forests and lead a greener tomorrow, MY TREE is at the forefront of environmental conservation. We strive to create a sustainable future by actively engaging in reforestation projects and promoting ecological awareness. Our mission is to make a tangible impact...

Job OverviewWe are seeking a proactive Customer Retention Specialist to manage customer interactions, encourage subscription purchases and resolve outstanding overages.Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly after the customer reaches out and sends...

98th Percentile Customer Relations ManagerWe are seeking a skilled and empathetic professional to fill this role, focusing on delivering exceptional customer experiences and driving student success. The ideal candidate will be responsible for ensuring the satisfaction and achievement of students and their families, while collaborating with various teams to...

Job Description:","Ensure a positive customer journey by handling customer calls, following up with them regularly, and resolving issues.Collect feedback to improve overall customer satisfaction via emails, calls, and chat channels.","Key Responsibilities:","Logistics and order managementCustomer service and problem-solving","Requirements:","Excellent...

Customer Data Specialist Job DescriptionWe are seeking a highly skilled Customer Data Specialist to join our team in Hyderabad. In this role, you will be responsible for performing day-to-day customer data processes while meeting agreed service levels.

Job Title: Customer Care SpecialistWe are seeking a customer-focused professional to join our team as a Customer Care Specialist.The ideal candidate will handle customer care calls, resolve queries, process orders from e-commerce platforms, and ensure excellent post-sales support. The role requires strong communication skills, attention to detail, and prior...

Job DescriptionWere Hiring: Customer Journey SpecialistThe Customer Journey Specialist for the 'I Receive' (order delivery) and 'I Return' (return process) experiences is dedicated to mapping, analyzing, and optimizing every touchpoint to ensure a seamless and efficient customer journey.You will partner with stakeholders in Logistics, Customer Service, and...

The Subject Matter Expert plays a critical role in ensuring the timely resolution of escalated incidents while adhering to quality norms and service level agreements (SLAs). This position is essential for maintaining high customer satisfaction through effective communication, analysis, and operational excellence.Key ResponsibilitiesResolving escalated...