Senior Customer Experience Specialist

Company Description Restoring nature's balance, as we nurture new roots, fight against the loss of forests and lead a greener tomorrow, MY TREE is at the forefront of environmental conservation. We strive to create a sustainable future by actively engaging in reforestation projects and promoting ecological awareness. Our mission is to make a tangible impact...

Company DescriptionEcomous is a D2C brands accelerator where we have exciting D2C brands across different niches like haircare, pet, and wellness.Role DescriptionThe Sales & Customer Experience Specialist will be responsible for ensuring a positive customer journey, from handling customer calls and following up with them regularly, to resolving issues and...

Company Description Ecomous is a D2C brands accelerator where we have exciting D2C brands across different niches like haircare, pet, and wellness. Role Description The Sales & Customer Experience Specialist will be responsible for ensuring a positive customer journey, from handling customer calls and following up with them regularly, to resolving...

Job Title: Senior Customer Experience Manager Job Description This is a challenging role for an experienced professional who wants to lead a team and make a difference in customer satisfaction. The ideal candidate will be able to motivate and develop their team members, handle complex customer issues, and identify areas for process improvement.Key...

Company DescriptionRestoring nature's balance, as we nurture new roots, fight against the loss of forests and lead a greener tomorrow, MY TREE is at the forefront of environmental conservation. We strive to create a sustainable future by actively engaging in reforestation projects and promoting ecological awareness. Our mission is to make a tangible impact...

Customer Retention ManagerWe are seeking an experienced Customer Retention Manager to oversee a team responsible for managing customer complaints, network-related issues, and ensuring timely resolution to enhance customer satisfaction.About the RoleThe Customer Retention Manager will be responsible for managing customer retention for the assigned circle.They...

Job OverviewWe are seeking a proactive Customer Retention Specialist to manage customer interactions, encourage subscription purchases and resolve outstanding overages.Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly after the customer reaches out and sends...

Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Relationship Manager.About the RoleIn this role, you will be responsible for building and maintaining strong relationships with customers, ensuring high satisfaction levels through accurate resolutions, and collaborating with sales, CRM, and legal teams to...

Job DescriptionJob PurposeThe Senior Specialist will be assigned to oversee a territory of high value customers. The role is expected to build up a deep understanding of the services our accounts are contracted for, the underpinning infrastructure, as well as the customer's use of our products in downstream applications and users.Responsibilities- Ensures...

Senior Business Automation SpecialistThe role of Senior Business Automation Specialist is crucial in ensuring the success of Intelligent Process Automation (IPA) solutions by bridging customer needs with operational capabilities.Key ResponsibilitiesPartner with stakeholders to serve as a liaison between customers and internal teams, including IPA...