Business Development Manager
4 weeks ago
SUMMARY OF POSITION
Business Development Manager are individual contributor field salespeople who are responsible for delivering new business bookings primarily from new customers in their territories. This position is responsible for articulating the value of our short run and quick turnaround flexible packaging solution and the problems we solve for our customers, leading/managing a sales process and winning new customer deals. Each Business Development Executives will be able to utilize our lead generation team to support their sales growth within one of our manufacturing plant locations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Manage some existing and build new customers and leverage technology, products, and capabilities to capture larger share within existing accounts
Monitor market conditions, product innovations, and competitors' products, prices, and sales.
Build relationships and identify the prospect's need for the products or services.
Maintain current customer relationships through visits, calls, quarterly reviews and internal/external functions.
Participate in community events in order to network with our customers
Promptly enter all customer information and updates into CRM.
Be able to estimate quotes via our custom build estimation application.
Work with other divisions to participate in all cross-selling opportunities and to maximize selling potential within the company.
Proactively search, identify and obtain new business opportunities with new customers and existing customers. Manage resources as required to accomplish.
Active pipeline development and management with a focus on increasing active customers and growing volume sales.
Establish strong, multi-level, win/win relationships with new and existing customers. Focus will include, but not be limited to the following:
Acting as the direct, primary face-to-face contact to the customer
Maintaining strong win/win relationships
Understanding customer requirements
Addressing/resolving issues with current customers (quality, AR, etc.)
Providing strong service support and coordination for customers
Identify key decision makers and influencers beyond purchasing and craft relationship plans
Develop and maintain action plan for how accounts will achieve targets and identify specific actions to improve earnings
Identify and align resources, action plans and communications required to execute account plans and resolve issues.
Develop, manage and execute contract negotiations
Manage negotiations/resolution of product, quality, and service issues
NON-ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Participating in partnership and problem-solving sessions, as well as product line trials with existing/new customers
JOB KNOWLEDGE, SKILLS & ABILITIES
Sales Experience with:
Exceptional negotiation skills
Clear communication, and
Excellent time management skills, in a fast-paced, multi-cultural environment.
EXPERIENCE AND EDUCATION
Education: Master degree a plus in a business related field
5 years of successful sales experience, preferably in packaging, working with large similar accounts
New business development experience required
Results oriented, "hunting" sales skills
Business knowledge
Superior analytical and financial skills
Strong interpersonal and communication skills
Performance driven
Sales/customer knowledge, Decision making skills, Negotiation skills, Confidence
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