Quality Assurance Manager

Quality assurance checkerExperience0 - 6 YearsNo. of Openings50EducationB.Tech, DiplomaRoleQuality Assurance InchargeIndustry TypeManufacturing / Production / QualityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office

Company Overview Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

We are hiring for Quality Manager for International process.Develop and implement QA Frameworks, SOP's and evaluation processesAnalyze call/chat/email evaluations, identify trends, and suggest improvementsEnsure Compliance with client specific KPI's and service level agreementsReport Key Quality Metrics - NPS, FCR, QA ScoresDrive RCA for quality deviations...

We are hiring for Quality Manager for International process.Develop and implement QA Frameworks, SOP's and evaluation processesAnalyze call/chat/email evaluations, identify trends, and suggest improvementsEnsure Compliance with client specific KPI's and service level agreementsReport Key Quality Metrics - NPS, FCR, QA ScoresDrive RCA for quality deviations...

Qualifications for Quality Assurance Design, develop and run scripts Collaborate with Software Developers and QA Analysts Investigate issues, bugs, and feedback as they arise Prepare reports and analysis Good Understanding of Webapp Testing, iOS Testing, and Android Testing. Experience with automation testing frameworks (Min. 2 Frameworks/Tools) Strong...

Job Title: Quality Auditor – Call Center (Education Sector) Location: Mohali Organization: Chandigarh Group of Colleges Landran Campus ,Mohali Experience Required: 5+ Years in Call Center / BPO (Education domain preferred) About the Role: We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our...

Job Title: Quality Auditor – Call Center (Education Sector) Location: Mohali Organization: Chandigarh Group of Colleges Landran Campus ,Mohali Experience Required: 5+ Years in Call Center / BPO (Education domain preferred) About the Role: We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our...

Job Title: Quality Auditor – Call Center (Education Sector)Location: MohaliOrganization: Chandigarh Group of Colleges Landran Campus ,MohaliExperience Required: 5+ Years in Call Center / BPO (Education domain preferred)About the Role:We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our education...

Job Title: Quality Auditor – Call Center (Education Sector)Location: MohaliOrganization: Chandigarh Group of Colleges Landran Campus ,MohaliExperience Required: 5+ Years in Call Center / BPO (Education domain preferred)About the Role:We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our education...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...