Quality Assurance Incharge

Company Overview Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

Qualifications for Quality Assurance Design, develop and run scripts Collaborate with Software Developers and QA Analysts Investigate issues, bugs, and feedback as they arise Prepare reports and analysis Good Understanding of Webapp Testing, iOS Testing, and Android Testing. Experience with automation testing frameworks (Min. 2 Frameworks/Tools) Strong...

Job Title: Quality Auditor – Call Center (Education Sector)Location: MohaliOrganization: Chandigarh Group of Colleges Landran Campus ,MohaliExperience Required: 5+ Years in Call Center / BPO (Education domain preferred)About the Role:We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our education...

Job Title: Quality Auditor – Call Center (Education Sector)Location: MohaliOrganization: Chandigarh Group of Colleges Landran Campus ,MohaliExperience Required: 5+ Years in Call Center / BPO (Education domain preferred)About the Role:We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our education...

Job Title: Quality Auditor – Call Center (Education Sector) Location: Mohali Organization: Chandigarh Group of Colleges Landran Campus ,Mohali Experience Required: 5+ Years in Call Center / BPO (Education domain preferred) About the Role: We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our...

Job Title: Quality Auditor – Call Center (Education Sector) Location: Mohali Organization: Chandigarh Group of Colleges Landran Campus ,Mohali Experience Required: 5+ Years in Call Center / BPO (Education domain preferred) About the Role: We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our...

We are hiring for Quality Manager for International process.Develop and implement QA Frameworks, SOP's and evaluation processesAnalyze call/chat/email evaluations, identify trends, and suggest improvementsEnsure Compliance with client specific KPI's and service level agreementsReport Key Quality Metrics - NPS, FCR, QA ScoresDrive RCA for quality deviations...

We are hiring for Quality Manager for International process.Develop and implement QA Frameworks, SOP's and evaluation processesAnalyze call/chat/email evaluations, identify trends, and suggest improvementsEnsure Compliance with client specific KPI's and service level agreementsReport Key Quality Metrics - NPS, FCR, QA ScoresDrive RCA for quality deviations...

Qualification - GNM, B.SC, ANY NICU RELATED Job description - Treat & manage the NICU patients. - Monitor daily outdating. To review all use as needed and discuss problems with consultant. - To assist with review of patient\'s medical records as part of quality assurance studies - Assists the Consultant in all cases. - Ensure quality of performance of the...

Job Profile- Quality AnalystJob Location- MohaliJob Brief:We are looking for an experienced Quality Analyst to join our team. The successful candidate will have to collaborate with various project teams to perform and validate our products to meet the organization's quality standards.Roles & Responsibilities:Develop and execute test plans to ensure that all...