IndiaMART - Business Development Manager - Telesales & Services (2-7 yrs)
4 weeks ago
IndiaMart - Business Development Manager - Telesales & Services #Sales #Telesales #eCommerce #B2B Sales
What the Role involves :
The position holder will be managing a team of 20-30 individuals
- Accurately plan, forecast and achieve fortnightly, monthly client retention targets in the assigned set of clients
- Build and manage productive, professional relationships with clients
- Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs
- Ensure prompt resolution of client complaints
- Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
- Daily 08-10 meaningful telephone/video calls with clients
Desired Candidate:
- 70%+ marks in 10th and 12th
- MBA with 2-7 yr of experience in Sales / Servicing / Retention.
- Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ experience)
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