Team Leader
Found in: beBee S IN - 1 month ago
Team Mgr - R2R
Qualification:
Bachelor Degree or PG degree in CommerceResponsibility:
Business/ Customer:
• Ensure adherence to Quality norms and processes- • Interact with customers (internal / external) to meet process deliverables.
- • Create status reports for customers (internal/external).
- • Manage and resolve escalations and issues raised by customers and process specialists.
- • Identify & drive opportunities to enhance service delivery.
- • Identify cost optimization opportunities.
- • Identify and suggest business improvement opportunities.
- Handling simple billing transactions, doing rule based credit appraisals, rectifying errors in customer master, following up with customers on overdue invoices, applying single receipts across multiple invoices, adjusting customer debit notes/(self) credit notes against open invoices, creating customer account statements and performing Account Reconciliation, coordinating with end customers, sales and customer service to resolve the disputed invoices to ensure SLAs are met as agreed for customer satisfaction.
Project / Process:
- • Drive team to achieve process SLAs / metrics – productivity and quality targets within the established timelines.
- • Ensure individual SLAs are met on processing transactions (if applicable).
- • Ensure process guidelines are followed and met as documented.
- • Conduct analysis and track services delivered.
- • Initiate and deliver on process improvement projects to improve process efficiencies.
- • Review process audit findings and take corrective action to prevent negative results.
- • Innovate opportunities to automate & reduce manual interventions.
- • Conduct Quality checks & periodical review of process adherence.
- • Discuss/ suggest the way forward, improvement areas to the customer/process.
- • Drive a culture of continuous improvement within the team.
- • Maintain operations rigor around daily huddles, knowledge management Cross training etc.
- • Provide updates and submit reports related to own area of work.
Knowledge Management:
- Perform knowledge sharing- Update Process documentation /user manuals as appropriate for the process.
- Participate in knowledge transfer.
People/Team Management:
• Provide work direction and guidance to team members:
ensure accuracy of the work of team members, their ability to operate under deadlines and to work on multiple tasks- • Establish systems and procedures in the team.
- • Allocate work and tasks to the team.
- • Conduct team building activities to enhance motivation.
- • Conduct knowledge transfer sessions for new joiners in the team.
- • Conduct process training or refresher training if required.
- • Contribute to and participate proactively in knowledge sharing sessions.
- • Complete mandatory training for self as identified in the training plan for the project.
- • Conduct appraisals for team members in a timely fashion.
- • Identify training needs of team members and provide coaching support to them.
- • Report to the manager on performance, status and any escalations.
- • Resignations / Absconder communication to Operations Manager.
- • Manage attrition and absenteeism.
- • Support recruitment efforts for the team.
Must Have Skills
- Speaking English
Good To Have Skills
- Assortment Management
-
Team Leader
Found in: beBee S IN - 4 weeks ago
Hyderabad, India Cognizant Technology Solutions Full timeTeam Leader - Record to Report Qualification: Bachelor Degree or PG degree in Commerce Responsibility: Business/ Customer: • Ensure adherence to Quality norms and processes • Interact with customers (internal / external) to meet process deliverables. • Create status reports for customers (internal/external). • Manage and resolve escalations and...
-
Team Leader
Found in: beBee S IN - 4 weeks ago
Hyderabad, India Cognizant Technology Solutions Full timeTeam Manager - Digital MarketingQualification:Graduate (exclusion:BE/BTech/MCA) or High School graduate or above as may be applicable in the GeoResponsibility:Stakeholder/Business Management: • Update trackers, Create/Update tickets, update required applications & tools and keep PM informed of new issues. • Respond through email and chat. • Provide...
-
Domain Leader
Found in: beBee jobs IN - 2 days ago
Hyderabad, Telangana, India Alstom Full timeISR Domain Leader - Logistic Support AnalysisKey accountabilities: Identify the performance allocation in compliancy with Design for Servicability (DFS) target. Define maintenance plan and design of Logitisc SA elements (MTA, LCC, LORA, RCM) Define spare part allocation for first provisional (LAI) Validation of support solution and associated...
-
Talent Acquisition Leader
Found in: beBee jobs IN - 1 week ago
Hyderabad, Telangana, India iimjobs Full timeJoin a leading Global Fintech company revolutionizing the financial landscape. We're dedicated to innovation, cutting-edge technology, and driving impactful change in the industry. As we expand our operations in Hyderabad, we're seeking a dynamic Talent Acquisition Leader to spearhead our recruitment efforts.Role Overview:We are seeking a seasoned Talent...
-
Operations Delivery Leader
Found in: Whatjobs IN C2 - 2 weeks ago
hyderabad, India R1 RCM Full timeJob descriptionR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and...
-
Operations Delivery Leader
Found in: Whatjobs IN C2 - 2 weeks ago
Hyderabad, India R1 RCM Full timeJob descriptionR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and...
-
Operations Delivery Leader
Found in: Whatjobs IN C2 - 2 weeks ago
Hyderabad, India R1 RCM Full timeJob description R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and...
-
Operations Delivery Leader
Found in: Appcast Linkedin IN C2 - 3 weeks ago
Hyderabad, India R1 RCM Full timeJob descriptionR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and...
-
Operations Delivery Leader
Found in: Talent IN 2A C2 - 2 weeks ago
Hyderabad, India R1 RCM Full timeJob descriptionR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and...
-
Project Leader
Found in: Whatjobs IN C2 - 1 week ago
Hyderabad, India Oracle Full timeOracle ERP Cloud is the market leader in Financial Management Suites for Midsize, Large, and Global Enterprises. Gartner named Oracle ERP Cloud a leader in their Magic Quadrant, placing highest in the ability to execute and furthest in the completeness of vision. We are hiring for open positions in Fusion ERP Financial cloud applications development...
-
Project Leader
Found in: Whatjobs IN C2 - 2 weeks ago
hyderabad, India Oracle Full timeOracle ERP Cloud is the market leader in Financial Management Suites for Midsize, Large, and Global Enterprises. Gartner named Oracle ERP Cloud a leader in their Magic Quadrant, placing highest in the ability to execute and furthest in the completeness of vision. We are hiring for open positions in Fusion ERP Financial cloud applications development...
-
Project Leader
Found in: Talent IN C2 - 2 weeks ago
Hyderabad, India Oracle Full timeOracle ERP Cloud is the market leader in Financial Management Suites for Midsize, Large, and Global Enterprises. Gartner named Oracle ERP Cloud a leader in their Magic Quadrant, placing highest in the ability to execute and furthest in the completeness of vision. We are hiring for open positions in Fusion ERP Financial cloud applications development...
-
Global Finance Leader
Found in: Whatjobs IN C2 - 2 weeks ago
Hyderabad, India Genzeon Technologies Full timeRoles and ResponsibilitiesAccounting and CompliancePayroll Processing and accounting:Day-to-day Book keepingRevenue recognition as per relevant accounting standards and client contracts including Fixed bid contracts. Reconciliations of unbilled revenue, advances.Revenue automationInvoicing, Accounts Receivables, collection follow up, cash application,...
-
Engineering Leader
Found in: Whatjobs IN C2 - 2 weeks ago
Hyderabad, India Orbit Reporting + Analytics Full timeAbout CompanyOrbit helps companies harness the power of true self-service reporting and analytics. Orbit integrates with ERP and key business applications, providing access to real-time data from all data sources -- empowering business users to efficiently build interactive reports, charts, and dashboards. It assists in easily migrating reports from Oracle...
-
Technology Innovation Leader
Found in: Whatjobs IN C2 - 2 weeks ago
Hyderabad, India Quest Diagnostics Full timeTitle: Technology Innovation LeaderLocation: HyderabadReporting to VP, Enterprise Arch & Digital Solutions12 People Managers will report to this role.Job Description (Summary)The Technology Innovation Leader will be responsible for driving technological advancements and execution, fostering innovation, and ensuring alignment between our centers of excellence...
-
Salesforce Technical Leader
Found in: beBee S IN - 4 weeks ago
Hyderabad, India General Electric Full timeJob Description Summary We are looking for a Salesforce Technical Leader to own and lead the overall Design, Architecture, Execution and Governance of Salesforce Platform (Sales cloud, Service cloud, Experience cloud) and its integration landscape. Will own, drive, and implement best in-class technical platform architecture in advancing the GE Digital’s...
-
Engineering Leader
Found in: Whatjobs IN C2 - 2 weeks ago
Hyderabad, India Orbit Reporting + Analytics Full timeAbout Company Orbit helps companies harness the power of true self-service reporting and analytics. Orbit integrates with ERP and key business applications, providing access to real-time data from all data sources -- empowering business users to efficiently build interactive reports, charts, and dashboards. It assists in easily migrating reports from...
-
Technology Innovation Leader
Found in: Whatjobs IN C2 - 2 weeks ago
Hyderabad, India Quest Diagnostics Full timeTitle: Technology Innovation Leader Location: Hyderabad Reporting to VP, Enterprise Arch & Digital Solutions 12 People Managers will report to this role. Job Description (Summary) The Technology Innovation Leader will be responsible for driving technological advancements and execution, fostering innovation, and ensuring alignment between our centers of...
-
Technology Innovation Leader
Found in: Appcast Linkedin IN C2 - 2 weeks ago
Hyderabad, India Quest Diagnostics Full timeTitle: Technology Innovation LeaderLocation: HyderabadReporting to VP, Enterprise Arch & Digital Solutions12 People Managers will report to this role. Job Description (Summary)The Technology Innovation Leader will be responsible for driving technological advancements and execution, fostering innovation, and ensuring alignment between our centers of...
-
Technology Innovation Leader
Found in: Talent IN 2A C2 - 2 weeks ago
Hyderabad, India Quest Diagnostics Full timeTitle: Technology Innovation LeaderLocation: HyderabadReporting to VP, Enterprise Arch & Digital Solutions12 People Managers will report to this role. Job Description (Summary)The Technology Innovation Leader will be responsible for driving technological advancements and execution, fostering innovation, and ensuring alignment between our centers of...