Operations Delivery Leader

Found in: Whatjobs IN C2 - 2 weeks ago

Hyderabad, India R1 RCM Full time
Job descriptionR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated.

Driving Company Values & Vision:

As Part of the Senior Leadership Team, should be able to drive R1 values and vision and ensure that the team is aligned with the end goals and values of the organization.Process Performance Metrics:

Responsible for meeting and exceeding the performance metrics / goals, work closely with onshore counterparts and senior leadership to define and monitor the scope of metrics, collaborate with other key functional leaders offshore (Quality & Education) and build a conducive work environment. Set measurable goals / metrics, for the team, aligned with the overall business goals & organizational values and have an effective review/feedback process in place.Building Talent:

The candidate will be responsible for creating an environment to identify and groom talent / future leaders within the team, work with cross-functional & DRs to develop IDPs.Continuous Improvement:

Be able to drive efficiency and meet / exceed the initiative targets, create strategies to build & sustain operational excellence, identify and work on opportunities to bring in additional scope of work.

As Operations Delivery Leaders, below (but not limited to) would be key areas of responsibility:

Should be able to handle a span

~400

associates spread across locations (NCR, HYD, Bangalore, Chennai). The span may vary depending upon the business requirementsAble to manage all service lines under Outpatient Coding (HB & PB) (should be AHIMA or AAPC certified and have strong domain expertise)Manage day-to-day operations and ensure that deliverables are being met (including quality parameters)Collaborate with Middle Revenue Cycle PMO on transition and ensure that timelines are being metWork closely with senior leadership on cost management (P&L)Client relationship management

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