Vice President

4 weeks ago

hyderabad, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Vice President (F&A Operations) – Global Operating Leader

In this role, you are responsible for transitioning, re-badge, and Lead Operations & Transformation for a new deal in pipeline and managing the existing BAU accounts. The role reports to the country lead.

Responsibilities

·Domain expertise in OTC, Customer Service, Order Fulfilment, and overall knowledge of PTP and RTR

·Prior experience in fostering and growing relationship with the clients

·Digital product knowledge of High Radius will be beneficial

·ERP exposure to SAP S4 & /or Oracle is required

·Prior experience of Leading global teams across multiple delivery centers will make the individual highly successful

·Actively engage with clients to understand requirements and expectations to deliver innovative industry-leading solutions. Some of these solutions would be cross-functional impacting clients across Oder to Cash, PTP, RTR, FP&A

·Lead service delivery for Oder to cash, P2p, RTR, FP&A teams and build client relationships

·Experience in negotiating, handling business processes, and led services contracts and schedules, either on the buy-side or sell-side. In particular managing and mitigating contract risks and obligations, requests, and revenue assurance

·Lead the implementation of strategic projects within the client’s supply chain functions

·Be responsible for new business development in the region while adhering to local laws and practices

·Bring in perspectives of Advanced Technologies – Robotics, M/c learning, Cognitive Computing, Natural Language Processing, Analytics, etc. to improve the transformation opportunity for existing / new clients to bring industry knowledge, outstanding capabilities, innovation, and groundbreaking technology to our clients.

·This role will require the incumbent to be very ambitious, consultative, and well-networked with multiple functional teams in the organization. You will be encouraged to be passionate about the industry’s realities and pain points and know how to seek these using technology, domain, and process expertise.

·Own cascading and driving all operations modernization initiatives

·Identify and run value share and revenue assurance programs

·Problem-solving through the right combination of digital and process interventions

·Execute projects including large scale hackathons and digital interventions

·Collaborate extensively internally to define and deliver our key projects

·Interact with senior-level leadership from Sales, Global Operations leaders, Solutioning teams, and functional teams to drive the common agenda

Qualifications we seek in you

Minimum Qualifications

·Graduate from reputed University.

·Prior Experience in OTC/P2P/RTR domains

·Experience of leading a span of min of 500+

·Proven track record of driving technology led transformation programs for clients

·Process consulting experience, preferred over business / strategy consulting

·Proven client / partner management and project management skills.

Preferred Qualifications/ Skills

·Outstanding negotiation, interpersonal, verbal, and written communication skills.

·Measurable experience in leading and growing profitable satisfied accounts and/or significant account management experience.

·Demonstrate working knowledge of lean six sigma framework to drive continuous performance improvement.

·Subject matter authority in GL, Invoicing, credit bureau and banking integrations software expertise.

·Analytical problem-solving skills with an outstanding attention to detail

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