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Helpdesk Analyst
2 weeks ago
• Good comprehension & writing skills.
• Must possess excellent customer handling skills.
• Comfortable to work in rotational shift with 24x7 support window.
• Provides Technical and Team guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
• Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
• Strong troubleshooting knowledge of Windows 10 and related applications, MS Office Suite/O365 and PC hardware etc.
• Working knowledge of Active Directory (SD specific), MS Excel and other COTS applications etc.
• Strong working knowledge on ITSM platforms (ServiceNow) and Telephony tools (Avaya, Cisco etc.)
• Fair understanding of ITIL practices: Incident Management, Request Management, Change Management and Continual Service Improvement
• Should possess good reporting and analytical skills.
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Helpdesk Associate
3 weeks ago
Noida, India NTT DATA Full timeNTT DATA Services currently seeks a "HelpDesk Associate" to join our team in "Bangalore". - typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. - Shift: Rotational shift....
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Helpdesk Analyst
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeGraduate (preferably technical) with 4-5 years experience. Good comprehension & writing skills. Must possess excellent customer handling skills. Comfortable to work in rotational shift with 24x7 support window. Provides Technical and Team guidance in activities associated with the identification, prioritization, and resolution of reported problems by...
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Helpdesk Analyst
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeGraduate (preferably technical) with 4-5 years experience. Good comprehension & writing skills. Must possess excellent customer handling skills. Comfortable to work in rotational shift with 24x7 support window. Provides Technical and Team guidance in activities associated with the identification, prioritization, and resolution of reported problems by...
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Helpdesk Analyst
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob Description • Graduate (preferably technical) with 4-5 years experience.• Good comprehension & writing skills.• Must possess excellent customer handling skills.• Comfortable to work in rotational shift with 24x7 support window.• Provides Technical and Team guidance in activities associated with the identification, prioritization, and...
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Helpdesk Senior Representative
2 days ago
Noida, India NTT DATA Services Full timeReq ID: 282791 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Representative to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).Provides L1...
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Helpdesk Senior Representative
6 hours ago
noida, India NTT DATA Services Full timeReq ID: 282791 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Provides L1...
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Helpdesk Executive
2 weeks ago
Noida, Uttar Pradesh, India JLL Full timeAbout JLL We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent...
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Helpdesk Associate
20 hours ago
Noida, India NTT DATA Services Full time-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and...
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Helpdesk Associate
5 days ago
Noida, Uttar Pradesh, India NTT DATA Services Full time-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and...
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Helpdesk Associate
6 days ago
Noida, India NTT DATA Services Full time-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and...
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Helpdesk Associate
6 hours ago
noida, India NTT DATA Services Full time-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and...
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Helpdesk Associate
4 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeProvides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and...
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Helpdesk Associate
2 months ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeProvides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and...
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Helpdesk Associate
19 hours ago
Noida, India NTT DATA Full timeJob Description -Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between...
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Helpdesk Associate
7 hours ago
noida, India NTT DATA Full timeJob Description -Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between...
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Helpdesk Senior Associate
4 weeks ago
Noida, India NTT DATA Services Full timeProvides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and...
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Helpdesk Senior Associate
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeProvides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and...
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Helpdesk Senior Representative
5 days ago
noida, India NTT DATA Services Full timeRoles and responsibilities Position's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook...
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Helpdesk Senior Representative
2 weeks ago
noida, India NTT DATA Full timeJob Description Position's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook...
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Helpdesk Senior Representative
3 days ago
Noida, India NTT DATA Full timeJob Description Roles and responsibilitiesPosition's General Duties and Tasks Required.Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting),...