Customer Tech Support

3 weeks ago


Mumbai, India timesjobs Full time


1. Manage incoming and outgoing calls.
2. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
3. Manage CRM tool.
4. Prepare product or service reports by collecting and analyzing customer information.
5. Contribute to team effort by accomplishing related results as needed.
FUNCTIONAL AREA
customer tech support , customer technicial support , customer tech support job in mumbai , customer technicial support job in mumbai, customer support , technicial support , technicial support job in mumbai , technicial support engineer job, technicial support engineer job in mumbai , customer support jobs in mumbai


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