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Customer Tech Support
3 weeks ago
1. Manage incoming and outgoing calls.
2. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
3. Manage CRM tool.
4. Prepare product or service reports by collecting and analyzing customer information.
5. Contribute to team effort by accomplishing related results as needed.
FUNCTIONAL AREA
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Customer Tech Support
4 weeks ago
Mumbai, India timesjobs Full time1. Manage incoming and outgoing calls.2. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.3. Manage CRM tool.4. Prepare product or service reports by...
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Customer Tech Support
4 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeManage incoming and outgoing calls.Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Manage CRM tool.Prepare product or service reports by collecting and...
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Customer Support Associate
3 weeks ago
Mumbai, India Tech Mahindra Full timeTech Mahindra Work Mode : Work From Office Process : Mahindra Holidays (MH) Voice Process Qualification: Graduate (Mandate)/ 10+2+3 (diploma) Experience - Graduate + minimum 6 months of experience in Customer service / Hospitality / International calling experience / Telecom / D2H / Calling / Tele Caller Training Days : 20-25 days Salary in hand :...
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Customer Support Associate
2 days ago
Mumbai, India Tech Mahindra Full time**Tech Mahindra JD- Mahindra holidays process.** **Customer Support Executive** Process Name: mahindra holidays - inbound Voice Company: Tech Mahindra **Job Roles & Responsibilities**: 1) Answer queries professionally to provide information about products and services, obtain details of complaints. 2) Keep records of customer interactions, details of...
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Customer Support Associate
3 weeks ago
Mumbai, India Tech Mahindra Full time**Tech Mahindra Ltd.** Hiring for **Domestic Voice Process** Designation : Customer Support Associate (CSA) Process **:Mahindra Holidays Process** Location **:Chandivali, Mumbai** Job Role : Managing Customer Queries on Calls. Job Type : Work from Office. Working window - 24x7 (For Male) 9 hours between - 7am to 9pm (For females) Working days : 6...
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Customer Support Associate
2 months ago
Airoli, Navi Mumbai, Maharashtra, India Tech Mahindra Full time**Tech Mahindra is hiring Customer Support Associates for Airoli, Navi Mumbai location.** **Undergraduates/graduates/fresher/experience all can apply** **Stock Market process (Inbound Voice - Customer Service)** **6 days working, Day shift, Sunday off** **Job Types**: Full-time, Permanent **Salary**: ₹18,000.00 - ₹20,500.00 per...
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Customer Support Associate
2 months ago
CBD Belapur, Navi Mumbai, Maharashtra, India Tech Mahindra Full time**Tech Mahindra is hiring Customer Support Associates for CBD Belapur, Navi Mumbai location.** **Banking process (inbound voice - customer service)** **Graduation is mandate** **Minimum 6 months experience is required** **If someone is not from BFSI background, good knowledge about banking is required.** **6 days working, Day shift, Sunday off** **Job...
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Tech Lead
4 weeks ago
Mumbai, India Tech Mahindra Full timeRole : Tech Lead Band : U4 Role Tech Lead Total Experience : 10+ years Relevant Experience : 3+ years in Conversation AI development Programming Skills : Experience in commonly used programming languages for chatbot development such as DotNet, Python Chatbot Frameworks : Knowledge of chatbot development frameworks and platforms, such as Dialogflow,...
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Tech Lead
3 days ago
Mumbai, Maharashtra, India Tech Mahindra Full timeRole : Tech Lead Band : U4 Role Tech Lead Total Experience : 10+ years Relevant Experience : 3+ years in Conversation AI development Programming Skills : Experience in commonly used programming languages for chatbot development such as DotNet, Python Chatbot Frameworks : Knowledge of chatbot development frameworks and platforms, such as Dialogflow, Microsoft...
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Customer Support
2 months ago
Mumbai, Maharashtra, India Tech Mahindra Full time**Designation: Associate Customer Support** **Process - Transunion Cibil** Location: Tech Mahindra BPS, Oberoi Garden Estate, Off. Saki Vihar Road, Chandivali, Andheri (East), Mumbai 400072 **Shift Timing**: Girls : 8AM - 8PM Boys : 8 AM - 11PM **Roles and responsibilities**: 1. Work in back-office operations team to process the enquires / requests /...
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Customer Support
2 days ago
Mumbai, Maharashtra, India Tech Mahindra Full time**Designation: Associate Customer Support** **Process - Transunion Cibil** Location: Tech Mahindra BPS, Oberoi Garden Estate, Off. Saki Vihar Road, Chandivali, Andheri (East), Mumbai 400072 **Shift Timing**: Girls : 8AM - 8PM Boys : 8 AM - 11PM **Roles and responsibilities**: 1. Work in back-office operations team to process the enquires / requests /...
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Customer Support Executive
2 months ago
Mumbai, India Symphony Tech Solutions Full timeAs discussed that we have opening for the post of Customer support Executive at **MNC Company - 5 Days' Working** Please find the below job details along with interview tracker: Company name**:MNC** **Job Location**: **Mumbai - Andheri** **401,Supreme Chambers,** **17/18 Shah Industrial Estate** **Veera Desai Road,Andheri (W) Mumbai** Experience: 1 to...
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Customer Service Representative
5 days ago
Mumbai, India Tech Mahindra Full time**Tech Mahindra Ltd.** Hiring for International Voice/non voice Process Designation : Customer Support Associate (CSA) Process : Tech support / customer service / Sales / Retention / Collections Location : Malad west, Mumbai Job Type **:Work from Office**. Working window : UK/IRL/AUS shift timings Working days : 5 days Working/ 2 rotational off in a...
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Customer Service Representative
3 weeks ago
Mumbai, India Tech Mahindra Full time**Tech Mahindra Ltd.** Hiring for International Voice/Chat Process Designation : Customer Support Associate (CSA) Process : Tech support / customer service / Sales / Retention / Collections Location : Malad west, Mumbai Job Type **:Work from Office**. Working window : UK/IRL/AUS shift timings Working days : 5 days Working/ 2 rotational off in a...
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Tech Support Executive
2 weeks ago
mumbai, India Apport Software Solutions Private Limited Full timeJob Description: QuickSell is a mobile commerce platform designed completely from the ground up to cater to emerging markets and SMBs. Thousands of businesses are choosing QuickSell over platforms built by billion $ companies, due to our simple and mobile-friendly user experience. We provide technological infrastructure for manufacturers, wholesalers,...
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Tech Support Executive
4 weeks ago
mumbai, India Apport Software Solutions Private Limited Full timeJob Description: QuickSell is a mobile commerce platform designed completely from the ground up to cater to emerging markets and SMBs. Thousands of businesses are choosing QuickSell over platforms built by billion $ companies, due to our simple and mobile-friendly user experience. We provide technological infrastructure for manufacturers, wholesalers,...
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Tech Support Executive
4 weeks ago
Mumbai, India Apport Software Solutions Private Limited Full timeJob Description: QuickSell is a mobile commerce platform designed completely from the ground up to cater to emerging markets and SMBs. Thousands of businesses are choosing QuickSell over platforms built by billion $ companies, due to our simple and mobile-friendly user experience. We provide technological infrastructure for manufacturers, wholesalers,...
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Tech Support Executive
2 weeks ago
Mumbai, India Apport Software Solutions Private Limited Full timeJob Description: QuickSell is a mobile commerce platform designed completely from the ground up to cater to emerging markets and SMBs. Thousands of businesses are choosing QuickSell over platforms built by billion $ companies, due to our simple and mobile-friendly user experience. We provide technological infrastructure for manufacturers, wholesalers,...
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Customer Service Associate
2 weeks ago
Mumbai, India Tech Mahindra Full time**Greetings from Tech Mahindra!!! We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for Mumbai Location.** **Designation - Customer Support Associate** **Roles & Responsibility** - Handling customer queries. - Identify and assess customers needs to achieve satisfaction - Build sustainable relationships and trust with...
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Customer Support Executive
2 weeks ago
Goregaon, Mumbai, Maharashtra, India Solrayo Tech solutions Pvt Ltd Full time**Solrayo Tech solutions Pvt Ltd** **Designation**:Support Executive **Job Location**:Mumbai **Department **:Customer Support Services **Job Purpose**: Providing Functional and technical support across the company’s cliental. Installing and configuring (Functional and technical) computer hardware, software, systems, networks, printers, and...