Business Process Associate

1 month ago


Hyderabad Secunderabad, India timesjobs Full time
Deal with customers to understand their requirements, clarify their queries and provide the best solutions to them, on a timely basis.
Understand the business structure, identify customer needs and guide them by giving them relevant information.
Respond to various client queries through inbound and outbound voice and chat processes.
Follow SOPs, call scripts, maintain quality standards and provide a high degree of customer service by politely interacting with clients.
Increase brand value by building sustainable relationships, engaging customers and seizing opportunities to upsell products when they arise.
Maintain accurate records of all conversations in the database in a comprehensible way.
Meet personal/team qualitative and quantitative targets.
Role Requirements:

2-3 years of experience in a customer support role within a sales and target driven environment.
Thorough understanding and familiarity with CRM systems, practices and business process with a passion for customer service and experience.
Excellent communication skills.
Candidates who are multi-lingual would hold an added advantage.

  • Process Associate

    3 months ago


    Secunderabad, India Enigma Tax Filing Full time

    **Job Title**: Process Associate - US Taxation **Job Location**: Secunderabad, Telangana **Job Type**: Full-time **Job Overview**: The Process Associate for US Taxation is a crucial role within our organization, primarily responsible for supporting and executing various tasks related to the US taxation process. This role involves collaborating with tax...

  • Voice Process

    4 months ago


    Hyderabad, India MoSahay Associate Full time

    Process Type : Voice process, Healthcare Grade : H1/H2 Having experience on AR Calling/RCM/Denail BPO Shifts: Rotational shifts - 9 Hours - Day Shifts, 5days Requirement : Communication skill will able to take a call. Cab: One way Cab & One way shuttle. WFO Interview Process: - 1st round: HR - 2nd round: Write Assessment(B2 Band Cutt-off) - 3rd round:...

  • Process Associate

    3 months ago


    Hyderabad, India RealPage India Full time

    **SUMMARY** The team member's primary responsibility is to perform tasks associated with specific team such as IRD, chargeback, Activation, BridgePay, ClickPay but could include other teams within Payments. The basic duties of a process associate is to manage the flow of a process and optimize day-to-day activities. The role involves tasks like performing...

  • Process Associate

    3 months ago


    Hyderabad, India RealPage India Full time

    Summary: The team members primary responsibility is to perform tasks associated with specific team such as IRD, chargeback, Activation, BridgePay, ClickPay but could include other teams within Payments. The basic duties of a process associate is to manage the flow of a process and optimize day-to-day activities. The role involves tasks like performing tasks...


  • Secunderabad H.O, Hyderabad, Telangana, India MoSahay Associate Full time

    Certainly! Below is a detailed job description for a Customer Support role: **Job Title**: Customer Support Representative **Location**: Hyderabad **Job Type**: Full-Time **Reports To**: Customer Support Manager **Job Summary**: We are seeking a motivated and customer-focused individual to join our Customer Support team. The Customer Support...


  • Hyderabad/ Secunderabad, India oliva skin and hair clinic Full time

    Apply Business Process Associate, oliva skin and hair clinic in Hyderabad/ Secunderabad ,Chennai ,Cochin/ Kochi/ Ernakulam ,Pune ,Bengaluru/ Bangalore for 2 - 3 year of Experience on TimesJobs.com

  • Process Trainer

    1 day ago


    Hyderabad, Telangana, India MoSahay Associate Full time

    **Job Types**: Full-time, Permanent Pay: ₹416,057.16 - ₹563,476.25 per year **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Performance bonus **Education**: - Bachelor's (required) **Experience**: - Process Trainer BPO: 2 years (required) - Stock broking: 2 years (required) - Life insurance: 2 years...

  • Process Associate

    3 months ago


    Hyderabad, India USTAXO LLC Full time

    We are looking for a detail-oriented and organized Process Associate to join our team. The Process Associate will play a pivotal role in executing and enhancing operational processes, with a focus on efficiency and accuracy. This role is essential for maintaining high-quality standards and ensuring customer satisfaction. **Responsibilities**: **Process...

  • Process Associate

    3 months ago


    Hyderabad, India RealPage India Full time

    **SUMMARY** The team member's primary responsibility is to perform tasks associated with multiple operation task’s under insurance group. The basic duties of team member is to manage the flow of a process and optimize day-to-day activities. The role involves tasks like validating & updating the insurance policy documents, Onboarding & handling clients...


  • Hyderabad, India UWorld, LLC Full time

    UWorld is a worldwide leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States. Since 2003, over a 2 million students have trusted us to help them prepare for high-stakes examinations. We are seeking a Process Associate for our Hyderabad facility who possesses industry best...

  • Process Associate

    2 months ago


    Hyderabad, India Potters Solutions Pvt Ltd Full time

    About Us:At Fotato, we’re transforming the food and grocery delivery experience through innovation and commitment to excellence. Our goal is to deliver not just products but also unparalleled service to our customers. As we expand, we are looking for a diligent and detail-oriented Process Associate to join our team and ensure that our operational processes...

  • Process Associate

    4 weeks ago


    Cyberabad, Hyderabad, Telangana, India RealPage India Full time

    **SUMMARY** The team member's primary responsibility is to perform tasks associated with a specific team such as IRD, chargeback, Activation, BridgePay, ClickPay but could include other teams within Payments. The basic duties of a process associate is to manage the flow of a process and optimize day-to-day activities. The role involves tasks like performing...

  • Process Associate

    4 months ago


    Cyberabad, Hyderabad, Telangana, India RealPage India Full time

    **SUMMARY** The team members primary responsibility is to perform tasks associated with specific team such as Clickpay Bank Changes and RentRolls but could include other teams within Payments. The basic duties of a process associate is to manage the flow of a process and optimize day-to-day activities. The role involves tasks like performing tasks which...

  • Process Associates

    1 month ago


    Hyderabad, Telangana, India Triedge Solutions Full time

    Position : Process Associates (Proctors) Location**: Hyderabad** **Job Role**: Our Process Associates (_Proctors_) provide world class customer service client test takers by setting up and facilitating testing sessions to ensure support and integrity in the testing process. - **Location: Hitech City**: - Core Hours: Rotational - Night Shifts - Shift...

  • Process Associate

    2 months ago


    Hyderabad, India Potters Solutions Pvt Ltd Full time

    Job DescriptionAbout Us:At Fotato, we’re transforming the food and grocery delivery experience through innovation and commitment to excellence. Our goal is to deliver not just products but also unparalleled service to our customers. As we expand, we are looking for a diligent and detail-oriented Process Associate to join our team and ensure that our...

  • Process associate

    1 month ago


    Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    4 months ago


    Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • IT Auditor

    2 weeks ago


    Hyderabad, India FutureSoft India Pvt Ltd Full time

    We are seeking a highly experienced IT Auditor with a strong background in Business Process Consulting to join our team. In this role, you will play a pivotal role in leading and managing IT audit engagements, ensuring compliance with SOX regulations and other internal control frameworks.Key Responsibilities:Management & Leadership:- Manage and lead multiple...

  • Business Associate

    4 months ago


    Hyderabad, Telangana, India Merilytics Full time

    **Job Position** - A Business Associate at Merilytics will be working on complex analytical projects and is the primary owner of the workstreams involved. The Business Associates are expected to lead the team of Business Analysts to deliver robust analytical solutions consistently and mentor the Analysts for professional...


  • Secunderabad H.O, Hyderabad, Telangana, India MoSahay Associate Full time

    *Job Title: Customer Support Executive** **Location**: [Secunderabad] **Department**: Customer Support/Service **Reports To**: Customer Support Manager **Company Overview**: Tech Mahindra is a leading provider of IT, networking technology solutions, and Business Process Outsourcing (BPO) services. We are committed to providing innovative solutions and...