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product specialist

2 months ago

Thane West, India PerkinElmer Full time

Sales Execution

· Educate, connect and develop the customer base by ensuring all mutually beneficial business opportunities are explored in a timely and professional way

· Ensure feedback including win/loss reasons, competitor intelligence and market knowledge is provided to the Product Management and broader sales teams

Technical Expertise

· Resolve customer technical issues post-sale promptly and courteously

· Conduct product demonstrations, seminars and participate in customer engagement activities as required to support the growth strategy

· Close liaison with the Account Management team to work hand-in-hand on more specialised or larger opportunities requiring support from suppliers and/or our own manufacturing facilities

Pipeline and Opportunity Management

· Maintain an accurate opportunity funnel for all assigned product, including closure dates and completed sales process (stakeholders engaged, next

steps, competition etc)

· Diligently maintain a record of customer visits and interactions using the CRM

platform salesforce.com completed by the end of each week

· Responsible for achieving product line AOP for the assigned geography