Customer Relationship Officer
4 weeks ago
Job Title: Customer Relationship Officer
Company Name: AGARWAL TRANSLINE LOGISTICS PRIVATE LIMITED
Location: Bund Garden, Pune, Maharashtra
Salary: â¹25000 - â¹30000/month
Qualification: Graduation
Job Description:
Join AGARWAL TRANSLINE LOGISTICS PRIVATE LIMITED as a Customer Relationship Officer and play a crucial role in building and maintaining strong relationships with our valued clients. Based in Bund Garden, Pune, Maharashtra, this position offers a unique opportunity to work with a leading logistics company and provide exceptional customer service. If you possess excellent communication skills and a passion for customer satisfaction, we invite you to apply
Key Responsibilities:
Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requests promptly and professionally.
Build and nurture long-lasting relationships with clients, understanding their needs and ensuring their satisfaction with our services.
Collaborate with internal teams to ensure seamless execution of logistics operations, from order processing to delivery.
Provide clients with accurate and timely updates on their shipments, resolving any issues that may arise.
Identify opportunities to upsell and cross-sell services, contributing to revenue growth.
Maintain comprehensive records of client interactions and transactions in our CRM system.
Qualifications:
Graduation degree or equivalent with a strong customer service orientation.
Proven experience of 10-30 years in customer relationship management or a related field.
Exceptional communication, negotiation, and problem-solving skills.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in using CRM software and Microsoft Office suite.
FAQs:
Q: What qualifications are required for this role?
A: A graduation degree or equivalent with a strong customer service orientation is required.
Q: What is the salary range for this position?
A: The salary for this role ranges from â¹25,000 to â¹30,000 per month.
Q: How much experience is required for the Customer Relationship Officer position?
A: Candidates should have 10-30 years of relevant experience in customer relationship management or a related field.
Q: What is the gender preference for this job?
A: This position is open to both male and female candidates.
Q: Is AGARWAL TRANSLINE LOGISTICS PRIVATE LIMITED a verified employer?
A: Yes, AGARWAL TRANSLINE LOGISTICS PRIVATE LIMITED is a verified employer, ensuring credibility and professionalism.
Q: Where is the location of the job?
A: The job is located in Bund Garden, Pune, Maharashtra.
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