Customer Service
1 month ago
Join us as a Customer Service & Operations Delivery Manager
- Take on a new role, where you’ll be developing key projects, working closely with others to deliver strategic platform deployments
- You’ll help to translate business requirements into functional designs, and you’ll write business requirements or business cases to create appropriate documentation
- This is an opportunity to manage relationships with stakeholders, internally and externally, allowing you to expand and develop your network
- We're offer this role at associate levelWhat you'll do
As a Customer Service & Operations Delivery Manager, you’ll be providing your expertise on regulatory, system, process, product or customer proposition impacts on your operation. After analysing how changes to the operating model will impact procedures, you’ll be making recommendations, providing business system support and managing communication with the business.
You’ll be collaborating with colleagues across the bank, making sure that delivery is in-line with operational requirements and aligned to our customer and business needs.
Your responsibilities will include:
- Supporting technology partners to drive system improvements and the resolution of defects and incidents
- Assisting with the production of relevant policy related reports and MI to make sure that assurance and compliance objectives are met
- Providing knowledge to the team to enable the design of architecture, business processes, tech and data solutions
- Acting as an internal consultant to enable and inform effective standards, processes and controls
- Delivering the management of key controls and support in the maintenance of the business continuity plansThe skills you'll need
We’re looking for someone with supply chain management experience in a leadership role, alongside strong knowledge of best in class practices and processes and emerging supply chain thinking. We’ll also expect you to have strong knowledge of and appropriate qualifications in project management methodologies.
Additionally, you’ll have:
- Good knowledge of operations, process management and products
- Good knowledge of the end to end mortgage journey, and especially well versed with customer on-boarding and maintenance journey
- The ability to develop business and technical architectures
- A background in technology governance
- An understanding of internal and external regulatory frameworks
-
Customer Service Officer
1 day ago
Chennai, India Galaxy credit service Full timeKey responsibilities: - Monitoring each trip to make sure it is arriving on time and if there is delay send notifications - Working on making sure all trips are having the tracking link updated and sending notifications to customers for tracking the bus - Handling sending notifications to customers - Help with generating tracking links - Working on...
-
Customer Service
14 hours ago
Chennai, India Walmart Full time**Walmart - Walk-in drive - Customer service roles.** Hey! Looking for a career upgrade? This is your chance! Our teams at **Walmart Center of Business Excellence **in **Chenna**i are looking for talented customer service professionals like you to join us and power the world’s largest retailer. If you're an experienced professional with relevant...
-
Customer Service
4 days ago
Chennai, India Hewlett Packard Enterprise Full timeCustomer Service This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **Who We Are**: **Aruba** is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some the largest companies in the world modernize their networks to meet the demands of...
-
Customer Service
2 weeks ago
Chennai, Tamil Nadu, India NatWest Group Full timeJoin us as a Customer Service & Operations AnalystIf you're looking out to start your career in the corporate world, then this could be just the opportunity you're looking forWe're looking for graduates from 2019 or earlier batches to join us to make a positive impact to our customers and colleaguesWe'll support your learning journey and provide relevant...
-
Customer Care Executive
1 day ago
Chennai, India jobseeks4uconstancy service Full timePosition: international voice process salary: 2.8 LPA Location: Chennai shift: rotational shift Exp: fresher **Job Types**: Full-time, Regular / Permanent **Salary**: ₹8,086.00 - ₹17,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Leave encashment - Provident Fund - Work from home Schedule: - Monday to Friday -...
-
Customer Service
2 weeks ago
Chennai, Tamil Nadu, India NatWest Group Full timeJoin us as a Customer Service & Operations Unit Leader in Anti-Money LaunderingIn this high-profile role, we'll look to you to make sure your unit is efficiently planned and operating at its optimum capacityYou'll be specialising in anti-money laundering (AML) to manage related operational escalations, disputes and risks, and lead process re-engineering and...
-
Customer Service Officer
1 day ago
Chennai, India DBS Bank Full time**Business Function** Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
-
Customer Service Executive
2 days ago
Chennai, Tamil Nadu, India timesjobs Full timeMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...
-
Customer Service Executive
2 days ago
Chennai, India timesjobs Full timeMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...
-
Customer Service Freshers
6 days ago
Chennai, Tamil Nadu, India timesjobs Full timeJOB DETAILSFreshers can applyCustomer Service, Inbound processRe min 1 yr exp in internation customer serviceManaging a team of representatives offering customer supportOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service...
-
Customer Service Freshers
6 days ago
Chennai, India timesjobs Full timeJOB DETAILSFreshers can applyCustomer Service, Inbound processRe min 1 yr exp in internation customer serviceManaging a team of representatives offering customer supportOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service...
-
Customer Service Executive
2 days ago
Chennai, Tamil Nadu, India timesjobs Full timeJOB DETAILSMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...
-
Customer Service Executive
2 days ago
Chennai, India timesjobs Full timeJOB DETAILSMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...
-
Eot Crane Service
3 weeks ago
Chennai, Tamil Nadu, India MUHIL SERVICE Full time**Full Job Description** **Responsibilities**: Attend assigned service calls at customer site Identify faults & provide solution independently using skills & experience Attend assigned breakdown complaint for eot crane Identify spares required if any and recommend Prepare service reports for work done Provide comprehensive feedback of service work to...
-
Customer service manager
3 weeks ago
Chennai, India Moszad Full timeImprove customer service experience, create engaged customers and facilitate organic growthTake ownership of customers' issues and follow problems through to resolutionSet a clear mission and deploy strategies focused on that missionDevelop service procedures, policies, and standardsKeep accurate records and document customer service actions and...
-
Customer service manager
3 weeks ago
chennai, India Moszad Full timeImprove customer service experience, create engaged customers and facilitate organic growth Take ownership of customers' issues and follow problems through to resolution Set a clear mission and deploy strategies focused on that mission Develop service procedures, policies, and standards Keep accurate records and document customer service actions and...
-
Customer Service Officer
14 hours ago
Chennai, India Virupaksha controls and automation pvt ltd Full time**Designation**: Customer Service Officer **Position Type**: Full-Time **Location**: Chennai **About Us**: **Responsibilities**: - **Team Leadership**: Lead and oversee a team of customer service representatives to ensure they deliver consistent and excellent service to our customers. - **Policy Adherence**: Ensure the operations team adheres to company...
-
Customer Service Executive
14 hours ago
Chennai, India SBI Mutual Fund Full timeWe are looking to hire a Customer Service Executive to bring in excellence in service in Chennai - Tamil Nadu. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT.
-
Customer Service
1 day ago
Chennai, Tamil Nadu, India Cafe Coffe Day Full time**TalentPro India is hiring for Customer Service Operations in Home Appliances at Chennai!** **Position**: Customer Service - Home and Kitchen Appliances **Experience Required**: 2-3 years in Home and Kitchen Appliances Industry: Home Kitchen Appliances **Salary**:30K-35K **Job Location**: Chennai - T Nagar - Allocate service requests to experts. -...
-
Service Advisor(Two Wheeler)
7 days ago
Pallikaranai, Chennai, Tamil Nadu, India veega service Full timeWe are hiring Service Advisor Education Qualification - Diploma or Basic degree in Mechanical, Automobile Engineering. Years of Experience - min 2 years. Salary - 15,000/- per month + incentives Roles & Responsibilities: - 1. Service Job card preparation. 2. Update work in progress status of the service vehicle to customers on a regular basis. 3. Act...